Creamery Guest Services Associate — Tips Included

Biltmore; Asheville (NC); On-site; USD 22,000 - 30,000; Part time

Benefits offered by this job

Health clinic

Free meals

Employee discounts

Housing assistance

Estate access

Company events

Transit subsidies

Job summary

Biltmore Creamery Attendants are based in Antler Hill Village adjacent to Cedric’s Tavern and the Winery, delivering world class guest service as part of a dynamic Food & Beverage outlets team.

Shifts vary, including weekdays and weekends, averaging 20 hours per week. You’ll handle cash, learn the Micros system, and enjoy on-site health clinic access, free shift meals, employee discounts, housing assistance, estate access, and company events.

Qualifications

• Six (6) months of prior guest service experience preferred.
• Must obtain ServSafe certification within 120 days of hire.
• Solid math skills and the ability to handle cash and credit transactions.
• Cheerful, caring, and considerate attitude with a genuine desire to deliver world class service.
• Excellent communication skills.
• Adaptable to a fast paced environment and a hard worker.
• Proactive with good judgment.

Responsibilities

• Serving and taking care of the guests.
• Keeping the area stocked and well maintained.
• Keep product stocked and fresh at all times.
• Responsible for learning Micros system.
• Have excellent money skills.
• Keeping work area cleaned and sanitized following Health Department guidelines.

Skills

Guest service

Cash handling

Communication

Flexibility

Proactivity

Education

ServSafe certification

Tools

Micros system

Job description

Biltmore Creamery Attendants are based in Antler Hill Village adjacent to Cedric’s Tavern and the Winery, delivering world class guest service as part of a dynamic Food & Beverage outlets team.

Shifts vary, including weekdays and weekends, averaging 20 hours per week. You’ll handle cash, learn the Micros system, and enjoy on-site health clinic access, free shift meals, employee discounts, housing assistance, estate access, and company events.