Creameries PM Supervisor

Brigham Young University; United States; On-site; USD 42,500 - 55,000; Full time

Benefits offered by this job

401(k) match

Generous vacation and sick time

Tuition benefits

Healthcare benefits

Free on-campus parking

UTA passes

Employee assistance program

Job summary

Brigham Young University is seeking a Creamery PM Supervisor to oversee evening store closing activities, stock shelves, train grocery and grill staff, and ensure exceptional customer service.

The role includes supervising student crews, enforcing safety training, managing inventory and nightly cash handling, with a focus on maintaining quality and proper temperatures across products.

Qualifications

• Minimum 1 year of experience in a retail/restaurant environment.
• Physical exam and lift test will be conducted as part of the hiring process.
• Members of The Church of Jesus Christ of Latter‑day Saints must hold a current temple recommend.

Responsibilities

• Stocking and organizing products; refill as needed.
• Ensure product quality through FIFO rotation.
• Supervise and mentor student crew in stocking shelves.
• Verify and enforce safety training; conduct daily follow-up.
• Provide timely feedback to employees to encourage improvement.
• Close grill equipment for the evening; ensure cleanliness and functionality.
• Oversee dinner crew; ensure customer service and equipment cleanliness.
• Maintain product quality and temperature standards.
• Inventory control and ordering of products.
• Handle cash register final count and nightly balance of funds.

Skills

Retail experience

Restaurant experience

Job description

Creamery PM Supervisor

Job Summary: This position supervises evening store closing functions, including stocking grocery and produce shelves, overseeing grocery operations and training grocery employees, overseeing restaurant operations and training grill and ice cream employees, customer service and general cleaning.

Responsibilities

• Product stocking and store organization; refill products as needed.
• Ensure product quality through FIFO rotation.
• Supervise and mentor student crew in stocking shelves.
• Verify and enforce safety training requirements; conduct daily training follow‑up.
• Provide timely and accurate feedback to employees to encourage improvement.
• Close grill equipment for the evening; ensure equipment cleanliness and functionality.
• Oversee dinner crew; verify equipment cleanliness and ensure customer service and trust.
• Maintain product quality and temperature standards.
• Inventory control and ordering of products.
• Handle cash register final count and nightly balance of funds.

Qualifications

• Minimum 1 year of experience in a retail/restaurant environment.
• Physical exam and lift test will be conducted as part of the hiring process.
• Members of The Church of Jesus Christ of Latter‑day Saints must hold a current temple recommend.

Preferred Qualifications

• 2–3 years of experience in the food industry.

Physical Demands

• Moderate physical effort: frequent handling of medium‑weight objects (20–50lb), use of hand tools, climbing and working from ladders or awkward positions.
• Exposure to variable temperatures: freezer (≈–20°C for 15min daily), cooler (<40°F for 30min daily), and wet environments; coat, gloves and headgear provided.
• Daily handling of 30–50lb products (1–2hrs), working in freezing temperatures up to –20°C for short periods.
• Constant exposure to weather conditions in dock area.

Benefits

• 401(k) plan with 8% employer match and an additional 4% if employee contributes 5%.
• Generous vacation and sick time; 13 paid holidays.
• Employee assistance program for employee and household members.
• Tuition benefits for employees and eligible family members.
• Excellent medical and dental benefits.
• Short‑term and long‑term disability benefits.
• Paid parental and maternity leave.
• Wellness program.
• Free on‑campus parking.
• Free UTA passes for employee, spouse, and qualified dependents.
• Discounts at the BYU Store and for many BYU events.

Compensation

Pay Level: 48. Typical starting pay: $20.50 – $26.50 per hour, $42,500 – $55,000 per year (based on experience). The actual compensation will consider internal equity and other factors. Candidates with significant experience may receive an offer higher than the posted range.

Equal Opportunity Employer – Brigham Young University is an equal opportunity employer, including disability and protected veteran status.