Crane Parts Specialist

Crane 1 Services; United States; On-site; USD 45,000 - 65,000; Full time

Job summary

Crane 1 Services is seeking an Inside Sales Representative who will be based in one of our branches. The ISR quotes service, parts and repairs from inspections and builds long-term relationships with existing customers by offering repairs based on Crane 1's inspection reports.

The role focuses mainly on generating inspection repair proposals, following up on quotes, and closing orders, with additional duties coordinating with a vendor partner for parts pricing and presenting quotes to the

Qualifications

• 2+ years of industrial outside B2B experience or equivalent.
• Strong communication skills.
• Passion for top-notch customer service.
• Valid driver's license and driving ability.

Responsibilities

• 90% - Generating Inspection repair proposals, following up on existing quotes & closing orders.
• 10% - Working with our vendor partner to obtain parts pricing quickly.
• Seeks to build long-term business partnerships and relationships through prompt customer service and follow-through.
• Generate and present service quotes/proposals to our existing customer base.
• Maintain awareness of customer budgets, and competitive threats in the market, ensuring quotes are competitive and reasonable.
• Communicate price increases when necessary.
• Attend and thoughtfully contribute to weekly sales meetings with the teams supported.
• Able to clearly articulate and execute the Crane 1 Advantage.

Skills

Strong computer skills

Strong communication skills

Competitive sales mindset

Education

Two years B2B experience

Driver's license

Job description

The Inside Sales Representative position will need to be located and work out of one of our existing Branches.

Reports to: Inside Sales Manager (strong dotted line into the Branches they support)

Inside Sales Representatives (ISR) are at the core of our business, quoting service, parts and repairs from the inspections we perform. The ISR further develops our long-term relationships with existing customers by recommending and quoting repairs based on Crane 1's inspection reports. We rely on your expertise, knowledge of our products and services, and ability to provide solutions to current and potential customers for their overhead material handling equipment.

Inside Sales Representative (ISR) Role & Responsibilities

• 90% - Generating Inspection repair proposals, following up on existing quotes & closing orders
• 10% - Working with our vendor partner to obtain parts pricing quickly
• Seeks to build long-term business partnerships and relationships through prompt customer service and follow-through
• Generate and present service quotes/proposals to our existing customer base
• Maintain awareness of customer budgets, and competitive threats in the market, ensuring quotes are competitive and reasonable
• Communicate price increases when necessary
• Attend and thoughtfully contribute to weekly sales meetings with the teams supported
• Able to clearly articulate and execute the Crane 1 Advantage

Inside Sales Representative (ISR) Qualifications

• Knowledge: Minimum of (2) years of industrial outside B2B experience, or a combination of education and experience that illustrates a proven track record in the overhead material handling space. Overhead crane experience is a plus
• Skills: Strong computer skills & A competitive nature to meet and exceed sales goals. Must be able to demonstrate a track record of strong communication skills.
• Ability: A passion for providing top-notch customer service to Crane 1's customers. Valid driver's license and ability to meet our driving requirements.