Crane Parts Pro: Customer-Focused Counter & Service

Istate Truck, Inc.; Marshfield (WI); Presencial; USD 22.000 - 36.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Tuition assistance

Health coverage

Paid Time Off

Holidays and Floating Holidays

401(K) with company matching

Long Term Disability

Short Term Disability

Life Insurance

Virtual Health Care (Healthiest You)

PPE Reimbursement

Pet Insurance

Employee Discounts

Employee Assistance Program

Well-being screening

Descripción de la vacante

I-State Truck Centers in Marshfield, Wisconsin, is seeking a Crane Parts Specialist to assist customers and service technicians by identifying, sourcing, and providing heavy-duty parts.

Ideal candidates have strong customer service, knowledge of parts systems, and the ability to lift up to 50 pounds; HS diploma required, forklift skills a plus. Benefits include tuition assistance and comprehensive health/dental/vision coverage.

Formación

• Excellent verbal, written, and phone communication skills are essential.
• Proven computer experience, preferably with Microsoft Excel, Word, Outlook.
• Ability to lift to 50 pounds.
• Identify and locate heavy-duty truck and off-highway equipment parts using catalogs and computer systems.
• Prior parts counter or related experience preferred.

Responsabilidades

• Assist customers at the parts counter and over the phone with parts needs.
• Identify and locate the correct heavy-duty truck and off-highway equipment parts.
• Provide parts support to technicians in our service department.
• Process parts orders and transactions accurately.
• Maintain strong customer service and represent the company professionally.
• Assist with inventory control, stocking, and maintaining accurate parts locations.
• Assist with shipping and receiving incoming and outgoing freight.
• Help maintain a clean, organized parts counter and warehouse.
• Perform other duties as assigned.

Conocimientos

Customer service

Parts lookup

Parts identification

Forklift operation

Inventory management

Attention to detail

Team player

Educación

High school diploma or equivalent

Herramientas

Microsoft Excel

Microsoft Word

Microsoft Outlook

Descripción del empleo

I-State Truck Centers in Marshfield, Wisconsin, is seeking a Crane Parts Specialist to assist customers and service technicians by identifying, sourcing, and providing heavy-duty parts.

Ideal candidates have strong customer service, knowledge of parts systems, and the ability to lift up to 50 pounds; HS diploma required, forklift skills a plus. Benefits include tuition assistance and comprehensive health/dental/vision coverage.