Crane Parts Specialist

Interstate Companies, Inc.; Marshfield (WI); Presencial; USD 21.000 - 32.000; Tempo integral

Benefícios oferecidos por esta vaga

Tuition assistance

Health, dental and vision coverage

Paid Time Off (PTO)

Holidays

401(K) with company matching

Long Term Disability

Short Term Disability

Life Insurance

Healthiest You Virtual Health Care

PPE Reimbursement

Pet Insurance

Employee Discounts

Paid Employee Assistance Program

Paid Health and Well-being screening

Resumo da vaga

I-State Truck Center in Marshfield, Wisconsin, is seeking a Crane Parts Specialist to support customers and technicians by identifying, sourcing, and providing parts to keep equipment operating efficiently.

The role emphasizes strong customer service, attention to detail, and ability to work with parts catalogs and computer-based systems in a fast-paced Parts Department environment.

Qualificações

• High school diploma or equivalent required.
• Proven computer experience, preferably with Excel, Word, Outlook.
• Ability to lift to 50 pounds.
• Strong customer service and communication skills.
• Experience with parts systems or catalogs is a plus.
• Prior parts counter or automotive experience preferred.

Responsabilidades

• Assist customers at the parts counter and over the phone with parts needs.
• Identify and locate the correct heavy-duty truck and off-highway equipment parts.
• Provide parts support to technicians in our service department.
• Process parts orders and transactions accurately.
• Maintain strong customer service and represent the company professionally.
• Assist with inventory control, stocking, and maintaining accurate parts locations.
• Assist with shipping and receiving incoming and outgoing freight.
• Help maintain a clean, organized parts counter and warehouse.
• Perform other duties as assigned.

Conhecimentos

Customer service

Communication

Parts identification

Inventory control

Attention to detail

Forklift operation

Team oriented

Formação

High School Diploma or Equivalent

Ferramentas

Microsoft Excel

Microsoft Word

Outlook

Descrição da vaga

Job Title: Crane Parts Specialist
Location: Marshfield, Wisconsin
Company: I-State Truck Center

I-State Truck Centers is seeking a Crane Parts Specialist to join our team in Marshfield, Wisconsin. In this key role, you will support both customers and service technicians by identifying, sourcing, and providing the parts needed to keep equipment operating efficiently.

Success in this position requires strong customer service skills, attention to detail, and the ability to accurately identify and locate parts. The ideal candidate is organized, dependable, and comfortable working directly with customers while supporting the day-to-day operations of the Parts Department. A team-first attitude and willingness to assist wherever needed are essential to success in this role.

Crane Parts Specialist Representatives Responsibilities:

Position Duties:

• Assist customers at the parts counter and over the phone with parts needs.
• Identify and locate the correct heavy-duty truck and off-highway equipment parts.
• Provide parts support to technicians in our service department.
• Process parts orders and transactions accurately.
• Maintain strong customer service and represent the company professionally.
• Assist with inventory control, stocking, and maintaining accurate parts locations.
• Assist with shipping and receiving incoming and outgoing freight.
• Help maintain a clean, organized parts counter and warehouse.
• Perform other duties as assigned.

Desired Skills and Qualities:

• Previous parts counter, automotive, heavy-duty truck, equipment, or related parts experience preferred.
• Strong customer service and communication skills.
• Ability to identify and locate parts using computer-based parts systems and catalogs.
• Strong organizational skills and attention to detail.
• Basic knowledge of inventory, shipping, and receiving processes.
• Ability to operate a forklift or willingness to learn.
• Dependable and able to maintain a consistent work schedule.
• Comfortable assisting in both a customer-facing parts environment and warehouse setting.

Requirements:

• Excellent verbal, written, and phone communication skills are essential.
• Candidates must have proven computer experience, preferably with Microsoft Excel, Word, Outlook, or similar programs.
• High school diploma or equivalent.
• Ability to lift to 50 pounds.

Employee Benefits

• Tuition assistance - for educational and ongoing career growth
• Health, dental and vision coverage - begins on the first day of the following month.
• Paid Time Off - (PTO) starts accruing day one of your full-time employment.
• Holidays - 6 Holidays and 2 Floating Holidays per year
• 401(K) with company matching.
• Long Term Disability Supplied
• Short Term Disability Supplied
• Life Insurance Supplied
• Healthiest You Virtual Health Care paid by Interstate.
• PPE Reimbursement Safety Glasses and Safety Boot Reimbursement
• Pet Insurance We care about our furry friends!
• Employee Discounts - available on products and services
• Paid Employee Assistance Program - Free 24/7 Access to a guidance consultant regarding life challenges you or family member may face.
• Paid Health and Well-being screening - for employees and their spouse

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

Interstate Companies is an Equal Opportunity Employer, and we encourage all qualified and interested persons to apply for this position by submitting a resume for consideration.