Crane Field Service Leader – Team & Projects

DeSHAZO, LLC; Saraland (AL); On-site; USD 85,000 - 110,000; Full time

Benefits offered by this job

Medical / Dental / Vision Insurance

401k plan with match

Company-paid short term disability

Long term disability insurance

Company-paid basic life insurance

Employee assistance program

9 paid holidays

PTO Program

Tool purchase program

Weekly pay periods with direct deposit

Competitive pay

Job summary

DeSHAZO, LLC is seeking an experienced Service Manager to lead and develop our field service team in the Mobile, AL market. The ideal candidate will have a strong background in overhead crane service, maintenance, troubleshooting, and installations, along with leadership skills to grow the team and deliver quality customer service.

Key responsibilities include coordinating daily field work, planning projects with customers and engineers, scheduling technicians, and maintaining strong customer

Qualifications

• 6+ years in overhead crane service, preferably in service management or field service.
• Strong understanding of overhead crane systems, mechanical/electrical troubleshooting, maintenance, and installations.
• Experience leading or developing field service technicians is highly preferred.

Responsibilities

• Manage and coordinate daily field service, maintenance, inspection, and installation activities region-wide.
• Plan projects with customers, sales, estimators and engineers to coordinate resources and timely completion.
• Schedule and dispatch service technicians; monitor upcoming projects and activities.

Skills

Field service leadership

Customer service

Communication

Project planning

Microsoft Office

Tools

Microsoft Office

Job description

DeSHAZO, LLC is seeking an experienced Service Manager to lead and develop our field service team in the Mobile, AL market. The ideal candidate will have a strong background in overhead crane service, maintenance, troubleshooting, and installations, along with leadership skills to grow the team and deliver quality customer service.

Key responsibilities include coordinating daily field work, planning projects with customers and engineers, scheduling technicians, and maintaining strong customer