Craft Party Event Host & Customer Experience

Michaels Stores; City of Plattsburgh (NY); On-site; USD 22,000 - 26,000; Full time

Benefits offered by this job

Employee discounts

Benefits package

401(k) with employer match

Tuition assistance

Adoption assistance

Commuter benefits

Job summary

The Michaels Companies Inc. – Store in Plattsburgh, NY is hiring for an Event Coordination role focused on planning and running children’s parties and in-store events.

You will engage customers, demonstrate crafts, and coordinate add-ons while ensuring safety, cleanliness, and customer satisfaction. The role requires strong people skills, experience with children’s events, and the ability to manage multiple tasks, answer inquiries, and support omni‑channel processes.

Qualifications

• Must have excellent people skills.
• Experience working with children and children’s events is required.
• Strong written and verbal communication.
• Organizational and planning abilities.
• Creative problem-solving for event challenges.
• Retail or customer service experience preferred.

Responsibilities

• Plan and coordinate multiple events at once, including children’s parties and craft classes.
• Engage with customers of all ages and create a fun, creative environment.
• Demonstrate crafts and supervise activities; provide face painting and related activities.
• Coordinate add-ons like goody bags and balloons per company standards.
• Handle event-related communications and administrative tasks (emails, calls, paperwork).
• Ensure events run smoothly, safety and cleanliness standards are met.

Skills

People skills

Experience with children’s events

Communication skills

Organizational skills

Problem solving

Retail/customer service

Job description

The Michaels Companies Inc. – Store in Plattsburgh, NY is hiring for an Event Coordination role focused on planning and running children’s parties and in-store events.

You will engage customers, demonstrate crafts, and coordinate add-ons while ensuring safety, cleanliness, and customer satisfaction. The role requires strong people skills, experience with children’s events, and the ability to manage multiple tasks, answer inquiries, and support omni‑channel processes.