Craft & Fabric Retail Associate | Customer Service

Surplus City; Altoona (PA); On-site; USD 16,531 - 22,041; Full time

Job summary

Surplus City in Altoona, PA is seeking a Store Associate to assist customers in our Fabric/Crafts department. You will greet customers, answer questions, and process transactions while keeping the sales floor tidy and organized.

This role emphasizes excellent customer service, problem solving, and teamwork. Prior retail experience is preferred; a high school diploma or equivalent is recommended. Weekend availability is required.

Qualifications

• High school diploma or equivalent preferred.
• Previous retail experience preferred.

Responsibilities

• Greet customers as they enter the store.
• Answer customer questions and resolve issues.
• Process transactions accurately.
• Perform inventory duties and restocking.

Skills

Customer service

Communication

Problem solving

Time management

Organization

Cash handling

POS system

Teamwork

Multitasking

Attention to detail

Education

High School diploma or equivalent

Retail experience

Job description

Surplus City in Altoona, PA is seeking a Store Associate to assist customers in our Fabric/Crafts department. You will greet customers, answer questions, and process transactions while keeping the sales floor tidy and organized.

This role emphasizes excellent customer service, problem solving, and teamwork. Prior retail experience is preferred; a high school diploma or equivalent is recommended. Weekend availability is required.