Craft Event Host & Customer Experience Lead

Michaels; Town of Vestal (NY); On-site; USD 22,000 - 26,000; Part time

Job summary

Michaels in Vestal, NY is hiring for a part-time Retail - Party & Event Host to plan, coordinate, and execute engaging events inside the store, including kids' parties and classes. You will guide participants, assist customers, and help with add-ons while providing a fun, safe, and creative environment.

You will also handle standard retail tasks such as checkout assistance, rewards enrollment, and store-wide operations.

Qualifications

• Energetic and enthusiastic personality essential for events and guest interaction.
• Experience working with children and managing kids' activities highly preferred.
• Strong communication skills across verbal, written, and nonverbal channels.
• Retail or customer service experience helpful for smooth store operations.

Responsibilities

• Plan and coordinate multiple events within the Michaels store, including children's parties and craft classes.
• Engage with guests of all ages to create a fun, creative, and stress-free experience.
• Instruct and assist participants in crafts, and manage add-ons like goody bags or balloons.
• Support checkout and customer assistance, and enroll customers in rewards and private label programs.
• Assist with truck unload, stocking, and planogram duties as needed.
• Maintain store cleanliness and safety, including setup and breakdown of events.

Skills

Energetic

Excellent people skills

Experience with children

Good communication

Organizational skills

Interpersonal skills

Creative problem solving

Retail/customer service experience

Job description

Michaels in Vestal, NY is hiring for a part-time Retail - Party & Event Host to plan, coordinate, and execute engaging events inside the store, including kids' parties and classes. You will guide participants, assist customers, and help with add-ons while providing a fun, safe, and creative environment.

You will also handle standard retail tasks such as checkout assistance, rewards enrollment, and store-wide operations.