Craft Coffee Shift Supervisor: Lead Guest Experience

Starbucks Corp.; Los Angeles (CA); On-site; USD 26,000 - 33,000; Full time

Benefits offered by this job

Medical, dental, vision insurance

401(k) with employer match

Tuition coverage via Starbucks College

Paid vacation

Job summary

Starbucks Coffee Company seeks a shift supervisor to lead daily store operations, ensuring high-quality beverages and guest experiences in a fast-paced environment. You will guide a team, manage time, and uphold brand standards across all duties at a California store.

The role emphasizes customer service, collaboration, and adherence to safety policies while offering growth opportunities and comprehensive benefits.

Qualifications

• Attendence and punctuality required; accommodating schedules per business needs
• Flexibility to work early mornings, evenings, weekends, nights and holidays
• Adhere to store policies and standards including beverage/food quality and cash handling
• Minimum 6 months experience interacting with customers
• Minimum 6 months experience delegating tasks to 2+ employees
• Prepare and coach beverage/food prep to standard recipes or customer requests

Responsibilities

• Lead shift operations with craft and heart to ensure a welcoming space
• Direct and coach team members to deliver quality beverages and food
• Maintain safety, security, and store policies during all shifts
• Foster teamwork and positive customer interactions across the store

Skills

Direct others

Learn quickly

Oral communication

Retail knowledge

Interpersonal skills

Teamwork

Relationship building

Job description

Starbucks Coffee Company seeks a shift supervisor to lead daily store operations, ensuring high-quality beverages and guest experiences in a fast-paced environment. You will guide a team, manage time, and uphold brand standards across all duties at a California store.

The role emphasizes customer service, collaboration, and adherence to safety policies while offering growth opportunities and comprehensive benefits.