Craft Coffee Shift Supervisor: Lead & Grow with the Team

Starbucks Corp.; Norwich (CT); On-site; USD 22,000 - 30,000; Full time

Benefits offered by this job

Tuition coverage

401(k) match

Bean Stock equity program

Quarterly bonus opportunity

Paid vacation

Job summary

Starbucks Coffee Company in Norwich, CT is seeking a Shift Supervisor to lead with craft and heart, ensuring a welcoming space for the community. You will manage a team, train partners, and uphold store standards while delivering exceptional beverages and food.

This role requires consistent attendance, flexible hours, and the ability to coach staff, handle cash, and maintain safety. Starbucks offers extensive benefits, tuition coverage, saving plans, and career growth opportunities.

Qualifications

• Direct the work of others and coordinate tasks for two or more employees.
• Learn quickly and adapt to store procedures.
• Communicate clearly with customers and teammates.
• Understand retail environment and customer service expectations.
• Build positive relationships and work well in a team.

Responsibilities

• Lead shift with craft and heart to create a welcoming space.
• Coach beverage/food preparation to standard recipes or customer requests.
• Oversee cash handling, safety, and store policies during shifts.
• Ensure quality beverages and food, maintain cleanliness and security.
• Maintain regular attendance and flexible hours as required.

Skills

Direct team leadership

Rapid learning

Effective communication

Retail knowledge

Interpersonal skills

Team collaboration

Relationship building

Job description

Starbucks Coffee Company in Norwich, CT is seeking a Shift Supervisor to lead with craft and heart, ensuring a welcoming space for the community. You will manage a team, train partners, and uphold store standards while delivering exceptional beverages and food.

This role requires consistent attendance, flexible hours, and the ability to coach staff, handle cash, and maintain safety. Starbucks offers extensive benefits, tuition coverage, saving plans, and career growth opportunities.