Craft-Centric Shift Supervisor: Lead with Heart

Starbucks Corp.; Oak Creek (WI); On-site; USD 19,000 - 30,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k) with company match

Tuition coverage

Job summary

Starbucks Coffee Company in Oak Creek, WI is seeking a shift supervisor who leads with craft and heart to keep our coffeehouse a welcoming space for the community. You will ensure quality beverages and food, oversee daily operations, and support partners during busy periods.

The role emphasizes coaching, delegation, quick learning, and strong communication. Candidates should have 6 months of customer-facing experience and the ability to work flexible hours, including mornings, evenings,

Qualifications

• Six months of experience in a position that required interacting with customers
• Ability to direct the work of others and delegate tasks
• Strong oral communication and teamwork skills
• Knowledge of the retail environment and store safety procedures

Responsibilities

• Direct the work of others and coordinate tasks for two or more employees
• Prepare and coach the preparation of beverages and foods to standard recipes or customized for customers
• Provide quality beverages and food while handling cash and maintaining store safety
• Maintain attendance and punctuality; work flexible hours including mornings, evenings, weekends, nights and holidays

Skills

Customer service

Team leadership

Communication

Interpersonal skills

Retail environment knowledge

Job description

Starbucks Coffee Company in Oak Creek, WI is seeking a shift supervisor who leads with craft and heart to keep our coffeehouse a welcoming space for the community. You will ensure quality beverages and food, oversee daily operations, and support partners during busy periods.

The role emphasizes coaching, delegation, quick learning, and strong communication. Candidates should have 6 months of customer-facing experience and the ability to work flexible hours, including mornings, evenings,