Shift Supervisor — Lead Coffee Craft & Community

Starbucks Corp.; Wales (WI); On-site; USD 34,000 - 42,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Paid vacation

401(k) retirement plan

Job summary

Starbucks Corp. in Wisconsin is hiring a Shift Supervisor who leads with craft and heart to create a welcoming space for the community.

You will role-model attendance, protect store safety, coach beverage and food preparation, and ensure quality products per standard recipes while adapting to customer requests. You will delegate tasks to two or more teammates, direct daily operations, and collaborate with partners to deliver exceptional service during flexible hours, including early mornings,

Qualifications

• Maintain regular attendance and punctuality.
• Flexible hours including mornings, evenings, weekends, nights, and holidays.
• Six months of customer-facing experience.
• Six months of delegating tasks and coordinating two or more employees.
• Coach beverage and food preparation to standard recipes.
• Strong communication and interpersonal skills.
• Knowledge of the retail environment.

Responsibilities

• Lead shift operations to meet store policies and standards.
• Coach beverage and food preparation to standard recipes and assist with recipe changes as needed.
• Delegate tasks to two or more teammates to ensure efficient service.
• Maintain store safety and cash handling procedures.
• Provide quality beverages and food and ensure guest satisfaction.

Skills

Directing others

Customer service

Communication

Team collaboration

Adaptability

Learning quickly

Job description

Starbucks Corp. in Wisconsin is hiring a Shift Supervisor who leads with craft and heart to create a welcoming space for the community.

You will role-model attendance, protect store safety, coach beverage and food preparation, and ensure quality products per standard recipes while adapting to customer requests. You will delegate tasks to two or more teammates, direct daily operations, and collaborate with partners to deliver exceptional service during flexible hours, including early mornings,