Coffeehouse Shift Supervisor: Lead with Craft

Starbucks Corp.; Kenosha (WI); On-site; USD 21,000 - 26,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Life insurance

401(k) plan

Tuition assistance

Paid vacation

Parental leave

Job summary

Starbucks Coffee Company in Kenosha, WI is seeking a shift supervisor to lead with craft and heart, ensuring a welcoming store for the community. You will oversee beverage and food prep to standard recipes and coach partners to deliver great service.

This role emphasizes teamwork, flexibility across shifts, and adherence to store policies, cash handling, safety, and security. Strong communication and quick learning are essential to support daily store operations and guest satisfaction.

Qualifications

• Six months of experience in a position that required interacting with customers.
• Experience delegating tasks and coordinating a team of employees.
• Ability to direct the work of others and coach teammates.
• Effective oral communication skills and strong interpersonal abilities.
• Knowledge of the retail environment and cash handling basics.
• Ability to work as part of a team and adapt to busy shifts.

Responsibilities

• Lead and coach teammates to prepare beverages and foods to standard recipes or customer requests.
• Create and maintain a welcoming, community-focused store atmosphere.
• Ensure quality beverages/food, accurate cash handling, and store safety.
• Support scheduling, shift coverage, and teamwork across the store.

Skills

Direct others

Oral communication

Interpersonal skills

Teamwork

Retail knowledge

Ability to learn quickly

Job description

Starbucks Coffee Company in Kenosha, WI is seeking a shift supervisor to lead with craft and heart, ensuring a welcoming store for the community. You will oversee beverage and food prep to standard recipes and coach partners to deliver great service.

This role emphasizes teamwork, flexibility across shifts, and adherence to store policies, cash handling, safety, and security. Strong communication and quick learning are essential to support daily store operations and guest satisfaction.