Craft Bartender: Upsell, Service Excellence & Benefits

Fogo de Chão; Charlotte (NC); On-site; USD 17,000 - 34,000; Full time

Job summary

Fogo de Chão is hiring a Bartender in Charlotte, NC to welcome guests, craft and upsell beverages, maintain knowledge of the full menu, and ensure responsible service. The role supports fast-paced dining, checks IDs, handles cash and card transactions, and collaborates with team members to deliver a high-quality guest experience.

Full-time and part-time positions are available, with benefits including medical, dental, vision, and life insurance where permitted.

Qualifications

• Welcoming customers, reading and listening to people to determine beverage preferences, making recommendations, and taking orders
• Informing customers about new beverages and specials
• Be knowledgeable of all menu items, their contents and preparation methods in order to accurately respond to customer questions, make menu recommendations and upsell where appropriate
• Educate self and assist co-workers in understanding basic bar vocabulary

Responsibilities

• Welcoming customers, reading and listening to people to determine beverage preferences, making recommendations, and taking orders
• Informing customers about new beverages and specials
• Be knowledgeable of all menu items, their contents and preparation methods in order to accurately respond to customer questions and upsell where appropriate
• Selecting and mixing ingredients, garnishing glasses, and serving beverages to customers
• Checking identification to ensure customers are the legal age to purchase alcohol
• Provide responsible service of alcoholic beverages, complying with all local, state, and federal liquor laws and food safety regulations
• Taking inventory and ordering supplies to ensure bar and tables are well-stocked
• Prepare and serve menu items according to Fogo de Chao recipes and guidelines
• Handle multiple tables and tasks in an efficient manner, clean and clear tables
• Handling cash, credit, and debit card transactions, ensuring charges are accurate and returning correct change to patrons, balancing the cash register
• Educate self and assist co-workers in understanding basic bar vocabulary
• Perform all reasonable tasks assigned by management

Skills

Customer service

Upselling

Menu knowledge

Cash handling

Job description

Fogo de Chão is hiring a Bartender in Charlotte, NC to welcome guests, craft and upsell beverages, maintain knowledge of the full menu, and ensure responsible service. The role supports fast-paced dining, checks IDs, handles cash and card transactions, and collaborates with team members to deliver a high-quality guest experience.

Full-time and part-time positions are available, with benefits including medical, dental, vision, and life insurance where permitted.