CRA Mortgage Lending Coordinator

Cathay Bank in; El Monte (CA); On-site; USD 48,000 - 55,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Life insurance

401(k)

Job summary

Cathay Bank seeks a motivated Mortgage Assistant to support the Community Mortgage Lending Officer in originating conventional residential mortgages for low to moderate income borrowers. You will visit realtors, assist with loan applications, and help ensure timely processing.

The role requires strong sales and customer service skills, with emphasis on compliance, documentation, and teamwork within Cathay Bank’s mortgage team.

Qualifications

• Associate's degree preferred.
• Minimum 3 years of related work experience.
• Enthusiastic, self-motivated with ability to interpret and analyze customers' needs.
• Bilingual in Spanish is preferable.

Responsibilities

• Train and learn under the guidance of the CMLO to originate conventional residential mortgages.
• Assist the CMLO in building relationships and soliciting residential mortgage loans with realtors, builders and developers.
• Interview applicants to develop information concerning their applications.
• Prepare and process forms and disclosures for residential loans to comply with regulations and laws.
• Follow up current loans to ensure conformity with terms.
• Represent Cathay Bank in the community and build the brand.
• Assist in obtaining documentation needed to close loans promptly.
• Maintain pipeline reports and status updates for management.

Skills

Excellent sales and customer service

Bilingual in Spanish (preferred)

Organized and detail oriented

PC proficiency (intermediate)

Education

Associate's degree preferred

Job description

People Drive Our Success

Are you enthusiastic, highly motivated, and have a strong work ethic? If yes, come join our team! At Cathay Bank – we strive to provide a caring culture that supports your aspirations and success. We believe people are our most valuable asset and we proudly foster growth and development empowering you to achieve your professional goals. We have thrived for 60 years and persevered through many economic cycles due to our team members' drive and optimism. Together we can make a difference in the financial future of our communities.

Primarily work together with the VP, Community Mortgage Lending Officer (CMLO) and help manage residential mortgage loans for low to moderate income borrowers. When needed, the incumbent will also provide support to the Mortgage Sales Team. Promote Cathay Bank's reputation as a diversity-focused lender by participating in community organizations and connecting with realtors that serve low to moderate income communities.

DIRECT REPORTS

• No Direct Reports

ESSENTIAL FUNCTIONS

• Train and learn under the guidance of the CMLO to eventually be able to originate conventional residential mortgages
• Assist the CMLO in building relationships and solicit residential mortgage loans through physical visits and contacts with realtors, builders and developers.
• Meet and interview applicants to develop information concerning their applications.
• Assists the CMLO prepare and process forms and required disclosures for residential loans to ensure they comply with applicable residential loan regulations and laws.
• Follow up current loans to ensure conformity with terms.
• Professionally represents Cathay Bank in the community; establish and build our brand.
• Conduct mortgage loan product presentation at Cathay Bank sponsored community events as needed.
• Assist in working in obtaining documentation/condition(s) needed from either the borrower, escrow, insurance, HOA needed to close in a timely manner
• Follow up on trailing documentation
• Review and work with loan prospects. The goal is to eventually maintain a pipeline of their own
• Work with the CRA Department in obtaining Down Payment Assistance approval
• Work with the CRA Department to maintain and grow the non-profit we currently have on our list that are not using our product
• Participate in related business development activities. Assist CMLO in presenting at Workshops and other CRA events.
• Assist customers to complete loan applications. Gather information and process each file from initial approval to closing in a timely manner.
• Act as a liaison between branches, underwriters, closing agents and other related parties.
• Follow up with customers and related parties on outstanding loan conditions, provide assistance to resolve processing problems.
• Ensure timely and accurate processing of all loans.
• Submit accurate information that constitutes a complete loan application as required by regulations.
• Input correct loan information into the system for processing. Ensure that all loan documentation is complete, accurate, verified and complies with Bank policy.
• Maintain pipeline report and notify management of status as needed.
• Work with non-profit organizations on potential referrals

QUALIFICATIONS

• Associate's degree preferred
• Excellent sales and customer service skills
• Minimum 3 years of related work experience
• Enthusiastic, self-motivated with ability to interpret and analyze customers' needs
• Bilingual in Spanish is preferable
• Skills /Abilities: Organized and detail oriented. Able to develop working knowledge of Bank's credit policies and approval process for assigned loans. Ability to work effectively in a fast-paced, high production environment. Strong organizing and problem-solving skills; strong written and verbal communication skills; must be able to adapt well to a fast paced and constantly changing business environment; PC proficient at the intermediate level; demonstrated ability to work in a team-oriented environment; demonstrated ability to provide good customer service

It is the individual responsibility of every employee to maintain a current awareness and understanding of appropriate banking laws, regulations, internal policies, and procedures, and to comply fully with those laws, regulations, policies, and procedures.

This position will be subject to SAFE Act Registration Requirements. Pursuant to the SAFE Act requirements, all applicants for employment who will be engaged in residential loan mortgage originations (as defined by the SAFE Act) must register with the federal registry system and maintain a status in good standing under the SAFE Act requirements. Failure to register successfully or to maintain a status in good standing under the SAFE Act will affect your eligibility for continued employment and may result in your immediate termination.

Pay Range: $48,000 to $55,000

Learn more about us at cathaybank.com

Cathay Bank offers its full-timeemployees a competitive benefits package which is a significant part of their total compensation. It is our goal to provide employees with a comprehensive benefits package to fit their needs which includes, coverage for medical insurance, dental insurance, vision insurance, life insurance, long-term disability insurance, and flexible spending accounts (FSAs), health saving account (HSA) with company contributions, voluntary coverages, and 401(k).

Cathay Bank may collect personal information from potential job candidates and applicants. For more information on how we handle personal information and your applicable rights, please review our California Job Applicant Privacy Policy .

Cathay Bank is an Equal Opportunity and Aff… .

Cathay Bank endeavors to make www.CathayBank.com accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact, Mickey Hsu, FVP, Employee Relations Manager, at [phone] [e-mail] .This contact information is for accommodation requests only and cannot be used to inquire about the status of applications.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
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