Manufacturing Business Analyst

The Panther Group; New Haven (CT); On-site; USD 85,000 - 110,000; Full time

Job summary

The Panther Group is seeking a Manufacturing Business Systems Analyst to support and improve systems that drive quality, manufacturing, and operations. You will serve as the SME for the QMS and PDM/PLM, while also supporting ERP/MES, reporting, integrations, and data analytics to turn business data into meaningful insights.

Collaborate with Quality, Operations, Supply Chain, IT, and Manufacturing to optimize processes, configure QMS workflows, build dashboards, and develop training materials.

Qualifications

• Develop and maintain Power BI dashboards and reports for quality metrics, supplier performance, production data, and executive KPIs.
• Administer and optimize QMS, including workflows, forms, tasks, user permissions, assignments, and document links.
• Support ERP/MES enhancements, upgrades, integrations, and data governance.
• Collaborate with IT, Operations, Quality, and Supply Chain across the organization.

Responsibilities

• Develop, publish, and maintain Power BI dashboards and reports supporting quality metrics, supplier performance, production data, and executive KPIs.
• Serve as the primary administrator and subject matter expert for the QMS.
• Configure and maintain QMS workflows, forms, tasks, user permissions, assignments, and document links.
• Build QMS reports and dashboards supporting audits, compliance, supplier performance, and quality initiatives.
• Partner with IT and Operations on ERP/MES enhancements, upgrades, integrations, and data governance.
• Support integrations between ERP/MES platforms and third-party applications using APIs and data exchange methods.
• Administer PDM and PLM systems, including user access, workflows, folder permissions, and system health.
• Evaluate new technology and system enhancements and provide recommendations and business cases.
• Work with software and technology vendors as needed.
• Support end users across Quality, Operations, and Supply Chain.
• Create and maintain system documentation, training materials, and user resources.
• Participate in companywide improvement initiatives focused on cost reduction, process optimization, quality, and customer satisfaction.
• Travel domestically approximately 10%, as needed.

Skills

Power BI

Data analytics

Analytical thinking

Communication skills

Documentation

Problem-solving

Education

Bachelor's degree in Computer Science, Engineering, Data Science, or related field

Tools

Power BI

SQL

QMS

ERP/MES integrations

Job description

Manufacturing Business Systems Analyst

About the Opportunity

We're looking for a Manufacturing Business Systems Analyst to play a key role in supporting and improving the systems that keep quality, manufacturing, and operations running efficiently. This is a great opportunity for someone who enjoys working at the intersection of technology, manufacturing, quality, and data. You'll serve as a key subject matter expert for the company's Quality Management System (QMS) and Product Data Management (PDM)/PLM systems, while also supporting ERP/MES applications, reporting, integrations, and data analytics. You'll work closely with teams across Quality, Operations, Supply Chain, IT, and Manufacturing to improve processes, solve problems, and turn business data into meaningful information.

What You'll Do

• Develop, publish, and maintain Power BI dashboards and reports supporting quality metrics, supplier performance, production data, and executive KPIs.
• Serve as the primary administrator and subject matter expert for the company's QMS.
• Configure and maintain QMS workflows, forms, tasks, user permissions, assignments, and document links.
• Build QMS reports and dashboards supporting audits, compliance, supplier performance, and quality initiatives.
• Partner with IT and Operations on ERP/MES enhancements, upgrades, integrations, and data governance.
• Support integrations between ERP/MES platforms and third-party applications using APIs and data exchange methods.
• Administer PDM and PLM systems, including user access, workflows, folder permissions, and system health.
• Evaluate new technology and system enhancements and provide recommendations and business cases.
• Work with software and technology vendors as needed.
• Support end users across Quality, Operations, and Supply Chain.
• Create and maintain system documentation, training materials, and user resources.
• Participate in companywide improvement initiatives focused on cost reduction, process optimization, quality, and customer satisfaction.
• Travel domestically approximately 10%, as needed.

What We're Looking For

• Bachelor's degree in Computer Science, Engineering, Data Science, or a related field with 3+ years of relevant experience, or 7+ years of relevant experience in a similar role.
• Experience with business intelligence and dashboarding tools, particularly Power BI or similar platforms.
• Experience working with SQL or relational databases for reporting, data analysis, and troubleshooting.
• Understanding of system integrations, APIs, and data exchange between enterprise applications.
• Strong analytical and problem-solving skills.
• Excellent documentation and organizational abilities.
• Strong written and verbal communication skills.
• Ability to explain technical concepts to non-technical users and business stakeholders.

Nice-to-Have Experience

Experience in any of the following would be a plus:

• Administering a QMS in a manufacturing environment.
• ERP systems and manufacturing applications.
• ERP/MES integrations.
• Query development and data transformation.
• Workflow configuration.
• End-user support and training.
• VBA, Python, or other scripting languages.
• Quality, manufacturing, operations, or supply chain systems.