CQMS Lead: Quality Systems & Customer Liaison

Autoliv United States; Ogden, Northern (UT, KY); Hybrid; USD 85,000 - 110,000; Full time

Benefits offered by this job

Relocation assistance

Attractive compensation package

Recognition awards

Gender pay equality

Job summary

Autoliv United States is seeking a Quality Management System Supervisor to oversee the Customer Quality Management System (CQMS) and lead continual improvement initiatives. You will supervise CQMS personnel, ensure CQMS conformance to IATF 16949 and ISO 9001, and act as the primary liaison with customers to resolve quality concerns and drive corrective actions.

The role emphasizes leadership, audit readiness, cross-functional collaboration, and coaching of staff to strengthen process discipline

Qualifications

• Bachelor’s degree in Engineering, Quality, Manufacturing, or related field required.
• Minimum 5 years of experience in customer quality systems, quality auditing, manufacturing quality, or related QM function.
• Experience managing CQMS and conducting internal/external/customer audits.
• Strong customer-facing quality experience including interaction with customers and quality representatives.
• Demonstrated leadership and team-management capabilities; supervisory experience; Lead Auditor certification a plus.

Responsibilities

• Lead and manage CQMS, ensuring compliance with IATF 16949, ISO 9001, customer requirements and quality standards.
• Serve as the primary customer quality liaison, building strong relationships and guiding quality discussions.
• Provide leadership and direction to CQMS personnel, including supervision and coaching.
• Drive audit readiness and compliance activities, overseeing document control, records, management reviews and corrective actions.
• Champion continuous improvement initiatives with cross-functional teams to reduce non-quality costs and improve customer satisfaction.

Skills

CQMS leadership

Customer liaison

Audit readiness

Continuous improvement

People leadership

Education

Bachelor’s degree in Engineering

Equivalent education & experience

Job description

Autoliv United States is seeking a Quality Management System Supervisor to oversee the Customer Quality Management System (CQMS) and lead continual improvement initiatives. You will supervise CQMS personnel, ensure CQMS conformance to IATF 16949 and ISO 9001, and act as the primary liaison with customers to resolve quality concerns and drive corrective actions.

The role emphasizes leadership, audit readiness, cross-functional collaboration, and coaching of staff to strengthen process discipline