CPQ Business Analyst

LexisNexis Special Services Inc.; United States; Hybrid; USD 72,000 - 143,000; Full time

Job summary

LexisNexis Risk Solutions seeks a detail-oriented CPQ Business Analyst to gather functional requirements for a new CPQ platform. You will bridge business needs with software development in an Agile environment, focusing on pricing concepts and documentation.

The role supports remote US or hybrid work from US offices, requiring collaboration with Pricing and IT teams. Strong analysis, writing, and stakeholder communication are essential to drive efficient pricing solutions.

Qualifications

• Bachelor’s degree in a relevant discipline or equivalent.
• 3–7+ years IT Business Analyst experience.
• Experience with CPQ tools and Agile methodologies.
• Ability to translate pricing into technical requirements.
• Excellent cross-functional communication skills.

Responsibilities

• Gather and analyze working group data and document functional requirements.
• Collaborate with Pricing team to gather and document CPQ requirements.
• Translate pricing logic into detailed technical specs for developers.
• Act as liaison between business stakeholders and IT teams.
• Support testing and QA to validate functionality and fixes.
• Maintain documentation of pricing logic and CPQ workflows.

Skills

Agile experience

Requirements gathering

Pricing concepts

Stakeholder communication

Documentation skills

Education

Bachelor’s degree in a relevant field

ISEB qualified Business Analyst

Tools

Salesforce CPQ

Oracle CPQ

CPQ platforms

Job description

About the Business

LexisNexis Risk Solutions is the essential partner in the assessment of risk. Within our Business Services vertical, we offer a multitude of solutions focused on helping businesses of all sizes drive higher revenue growth, maximize operational efficiencies, and improve customer experience. Our solutions help our customers solve difficult problems in the areas of Anti-Money Laundering/Counter Terrorist Financing, Identity Authentication & Verification, Fraud and Credit Risk mitigation and Customer Data Management. You can learn more about LexisNexis Risk at https://risk.lexisnexis.com/

About the Role

We are seeking a detail-oriented and analytically strong CPQ Business Analyst to support our in-house creation of a Configure, Price, Quote, and Contract platform. This role acts as the critical liaison between the business contacts and the software development team, gathering actionable functional requirements. The ideal candidate has a strong understanding of pricing concepts, exceptional documentation skills, and experience working with custom software or CPQ systems in an Agile/iterative development environment. This role is open to candidates who wish to be Remote in the US or hybrid from one of our local US offices.

Responsibilities

• The role will predominately focus on gathering and analyzing working group data, identifying current processes and areas for improvement, researching best practices and documenting functional requirements for the software development team
• Partner closely with the Pricing team to gather, analyze, and document business requirements related to new CPQ system
• Translate complex pricing logic into detailed functional requirements for developers
• Serve as a liaison between business stakeholders and IT/software engineering teams
• Work with developers to clarify requirements, answer questions, and ensure accurate implementation
• Validate delivered functionality through testing, QA support, and SME testing
• Maintain documentation of pricing logic, workflows, and system behavior within the CPQ platform
• Identify opportunities to improve processes, automation, and system capabilities
• Support ongoing enhancements, defect triage, and prioritization of backlog items
• Maintain stakeholder expectations and raises appropriate issues to senior roles
• Communicates effectively with business subject matter experts and the delivery team(s)

Requirements

• Bachelor’s degree in relevant discipline or equivalent experience required, ISEB qualified Business Analyst preferred
• 3–7+ years of experience as an IT Business Analyst
• Experience of working in an agile environment and using recognized development methodology e.g., Agile, SCRUM, KANBAN
• Experience working with CPQ tools (custom-built or platforms like Salesforce CPQ, Oracle CPQ, etc.)
• Strong understanding of pricing strategies, discounting, or revenue management concepts
• Proven ability to translate complex business processes into technical requirements
• Experience writing functional requirements documents
• Excellent communication skills, with ability to work across business and technical teams
• Strong analytical thinking and attention to detail

U.S. National Base Pay Range: $71,600 - $119,400.

Base Pay Range for CO is $71,600 - $119,400.

Base Pay Range for IL is $75,200 - $125,500.

Base Pay Range for Chicago, IL is $78,700 - $131,400.

Base Pay Range for MD is $75,200 - $125,500.

Base Pay Range for NY is $78,700 - $131,400.

Base Pay Range for New York City is $85,900 - $143,300.

Base Pay Range for Rochester, NY is $71,600 - $119,400.

Base Pay Range for OH is $68,000 - $113,400.

Base Pay Range for NJ is $84,546- $135,054.

This job is eligible for an annual incentive bonus.

Application deadline is 11/09/2026.

We know your well-being and happiness are key to a long and successful career. We are delighted to offer country specific benefits.

Access benefits specific to your location.

Let us know by completing our Applicant Request Support Form or please contact 1-855-833-5120.

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We are an equal opportunity employer: qualified applicants are considered for and treated during employment without regard to race, color, creed, religion, sex, national origin, citizenship status, disability status, protected veteran status, age, marital status, sexual orientation, gender identity, genetic information, or any other characteristic protected by law.

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LexisNexis Risk Solutions is part of RELX, a global provider of information and analytics for professional and business customers across industries. Approximately 11,100 employees in offices throughout the world support our brands by serving customers in more than 190 countries and territories. For more information, please visit www.risk.lexisnexis.com and www.relx.com.