CPAP Delivery & Patient Support Technician

Total Respiratory; Cartersville (GA); On-site; USD 45,000 - 60,000; Full time

Job summary

Total Respiratory is seeking a DME Delivery Technician and Patient Support Specialist to safely transport, install, and test medical equipment, while educating patients and coordinating with healthcare providers. The role requires hands-on CPAP setup guidance, exceptional customer service, and managing patient interactions via in-person and phone support.

This position may require regular daily travel and a 40-hour work week, with potential on-call duties.

Qualifications

• High school diploma or equivalent is required; healthcare admin or business degree is a plus.
• Excellent verbal and written communication; patient-focused service.
• Strong interpersonal and teamwork abilities for a diverse patient base.

Responsibilities

• Safely transport, deliver, and set up DME equipment at patient homes or facilities.
• Assist with patient education and CPAP setup per instructions and protocols.
• Greet patients, manage appointments, and maintain patient records.
• Coordinate with clinicians and referral sources for orders and questions.
• Maintain documentation of equipment setup, education, and inventory.

Skills

Exceptional customer service

Verbal communication

Interpersonal skills

Education

High school diploma or equivalent

Healthcare admin/business degree a plus

Tools

MS Office (Outlook, Word, Excel)

Job description

Total Respiratory is seeking a DME Delivery Technician and Patient Support Specialist to safely transport, install, and test medical equipment, while educating patients and coordinating with healthcare providers. The role requires hands-on CPAP setup guidance, exceptional customer service, and managing patient interactions via in-person and phone support.

This position may require regular daily travel and a 40-hour work week, with potential on-call duties.