CPA Assistant Level II

TCA Health; Chicago (IL); On-site; USD 36,000 - 48,000; Full time

Job summary

TCA Health in Chicago seeks a CPA Assistant to support WIC visits, handling clerical tasks and data entry in the WIC MIS.

You will collect participant data, assist with low-risk education and breastfeeding counseling, document assessments, and schedule visits, all while safeguarding confidentiality.

The role emphasizes teamwork in a fast-paced health center, with attention to detail, strong communication, and the ability to adapt to changing priorities.

Qualifications

• High School Diploma or GED completed and/or Dietetic student in accredited program or hours of supervised practice.
• Minimum of one year of related work experience preferred.
• Detail oriented and able to adapt to change in a fast-paced environment.
• Excellent verbal and written communication skills.
• Able to handle sensitive information with tact and diplomacy.

Responsibilities

• Collect participant anthropometric data and bloodwork in WIC MIS.
• Provide basic low-risk nutrition education and breastfeeding counseling.
• Document participant assessment and nutrition education per WIC MIS guidelines.
• Select core food packages and document referrals according to CPA2 guidelines.
• Schedule subsequent visits for participants and coordinate with CPAs/CPAA as needed.

Skills

Detail oriented

Communication skills

Teamwork

Adaptability

Patience

Education

High School Diploma or GED

Job description

Position Summary

The CPA Assistant is an individual who is authorized to assist with WIC visits who does not have the qualifications of a Competent Professional Authority (CPA) and is responsible for the clerical functions related to WIC program services.

Essential Duties and Responsibilities

• Collecting and documenting participant anthropometric data, bloodwork, in WIC MIS.
• Level 2 CPA Assistants can offer low risk certifications/recertifications and mid-certification visits.
• Offering basic, low risk nutrition education and breastfeeding counseling and support.
• Providing an explanation of Program’s purpose and key operational features per Addendum.
• Level 2 CPA Assistants can provide information related to core food packages, use of EBT Card and WIC ID card explanation.
• Level 2 CPA can also complete the Breastfeeding, Health, and Nutrition screens in WIC MIS.
• Low risk education and counseling may be provided by a CPA2 during certification or secondary education visits. (If determined during the visit that a participant is high-risk, the CPAA may complete any basic low risk education and counseling and then make a referral for high‑risk follow up per agency’s approved WPP procedure.)
• Providing an explanation of WIC Program’s purpose and key operational features (WPE).
• Make and document appropriate referrals according to Guidelines for Referrals for CPA 2 Assistants.
• Document the participant assessment and nutrition education per the NPS Documenting in WIC MIS (IL WIC PM CS 11.3).
• Selecting a core food package to be issued.
• Completing low risk secondary education visits per IL WIC PM NE 5.
• Schedule subsequent visits.
• Low risk participants may be scheduled with any competent professional authority (CPA or CPAA).

Education and Experience Requirements

• Minimum High School Diploma/GED completed and/or Dietetic Student who has not yet completed a bachelor’s degree in an accredited nutrition program, and/or hours of supervised practice and/or passed the national exam.
• Minimum of one year of related work experience preferred.
• It is preferred that CPA Assistants be of the community with similar characteristics (i.e., age, race, cultural ethnicity, education, and socioeconomic level) of WIC participants.
• Detail oriented.
• Patient.
• Excellent verbal and written communication skills.
• Able to adapt to change and maintain a professional demeanor at all times.
• Able to handle a fast‑paced, diverse workplace in a team environment.
• Able to think clearly, analyze problems and take effective action.
• Able to handle sensitive and confidential information with tact and diplomacy.
• Able to work under pressure and time constraints, handle changing priorities, establish and maintain cooperative working relationships.

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee will be required to walk and or stand most of the day.

Working Conditions

Normal office and health center environment. Frequent weekend work hours.