Covert Retail Loss Prevention Officer

OPS Security Group LLC; Cherry Hill Township (NJ); On-site; USD 35,000 - 50,000; Full time

Benefits offered by this job

401(k) with Employer Match

Paid Training

Earned Sick and Safe Leave

Health Savings Account (HSA)

Referral Bonus Program

Job summary

OPS Security Group LLC is seeking professional and detail-oriented Plain Clothes Loss Prevention Officers for covert retail environments in the United States. The role focuses on monitoring for theft, fraud, and policy violations while blending in as everyday shoppers.

Sales floor presence, calm communication, and reporting accuracy are essential. Officers will perform covert surveillance, document incidents, and collaborate with store management and law enforcement when required.

Qualifications

• High School Diploma or GED required.
• Experience in Loss Prevention, Security, Retail, Military, or Law Enforcement preferred.
• Strong observational and communication skills.
• Ability to remain alert and professional for extended periods.
• Comfortable working undercover in fast-paced retail environments.
• Must be able to write clear and accurate reports.
• Reliable transportation preferred.
• Must be legally authorized to work in the United States.

Responsibilities

• Conduct covert surveillance within assigned retail locations
• Identify and deter shoplifting, employee theft, fraud, and suspicious activity
• Monitor customer and employee behavior for policy violations or criminal activity
• Safely investigate and document incidents and recover merchandise when appropriate
• Coordinate with store management and law enforcement when required
• Complete detailed incident and activity reports
• Maintain professionalism and discretion at all times
• Follow company policies, legal guidelines, and apprehension procedures

Skills

Observational skills

Communication skills

Undercover work

Report writing

Customer-service

Education

High School Diploma or GED

Tools

CCTV monitoring systems

Job description

OPS Security Group LLC is seeking professional and detail-oriented Plain Clothes Loss Prevention Officers for covert retail environments in the United States. The role focuses on monitoring for theft, fraud, and policy violations while blending in as everyday shoppers.

Sales floor presence, calm communication, and reporting accuracy are essential. Officers will perform covert surveillance, document incidents, and collaborate with store management and law enforcement when required.