Courtyard Dallas DFW Airport North Grapevine - Front Desk Manager OEM

Aimbridge Hospitality LLC; Grapevine (TX); On-site; USD 45,000 - 60,000; Full time

Benefits offered by this job

Daily Pay

Medical, Dental, and Vision Coverage

Short- and Long-Term Disability Income

Paid Time Off

401k Retirement Plan

Job summary

A hospitality company is seeking a Front Desk Manager OEM in Grapevine, Texas. You'll lead a team in delivering exceptional guest experiences while managing front office operations. Responsibilities include overseeing smooth check-ins, addressing challenges proactively, and maximizing room revenue. Candidates should have relevant education and extensive experience in the hospitality sector. This role offers a supportive work environment with numerous benefits, including medical coverage and paid time off.

Qualifications

• 2-year college degree with 3+ years in related role, or 4-year degree with 1+ years experience.
• 5+ years in hotel or related field with supervisory experience.
• Proficient with Windows, spreadsheets, and word processing software.

Responsibilities

• Deliver standout service throughout guests' stays.
• Motivate and guide front desk team effectively.
• Recognize and solve issues proactively.
• Maximize room revenue through rate strategies.

Skills

Guest Experience Extraordinaire

Front Desk Leadership

Problem Solving

Revenue Maximization

Communication Skills

Education

2-year college degree with 3+ years experience or 4-year degree with 1+ years experience

5+ years progressive experience with supervisory background

Tools

Windows Operating Systems

Spreadsheets

Word Processing

Job description

Courtyard Dallas DFW Airport North Grapevine - Front Desk Manager OEM Address 2200 Bass Pro Ct, Grapevine, TX, 76051

Job Description

Join Our Team as a Front Desk Manager OEM!

At Aimbridge Hospitality, we’re all about creating standout guest experiences—and as our Front Desk Manager OEM, you’ll be leading the charge. You’ll keep the front office running like a well‑oiled machine, making sure every guest is greeted with warmth, efficiency, and a smile. You’ll be the go‑to for smooth check‑ins, smart problem‑solving, and keeping occupancy and revenue on point. If you’re a natural leader with a passion for hospitality and a knack for turning challenges into wins, come join our team and help us turn everyday stays into unforgettable moments.

This position is an overtime eligible manager (OEM), overtime does apply and is calculated accordingly.

KEY SKILLS/RESPONSIBILITIES

• Guest Experience Extraordinaire: Deliver standout service from check‑in to check‑out, making sure every guest feels welcomed, heard, and cared for throughout their stay.
• Front Desk Leader: Motivate, coach, and guide your team to shine. You’ll keep standards high, procedures smooth, and morale even higher.
• Smooth Operator: Spot issues before they happen and solve problems like a pro. You keep things running seamlessly and guests smiling.
• Revenue & Communication Ace: Maximize room revenue with smart rate strategies, and keep communication clear and effective—whether you're chatting with guests or coordinating with your team.

EDUCATION & EXPERIENCE

• 2 year college degree with 3 or more years of related experience, or a 4-year college degree with at least 1 year of related experience.
• 5+ years of progressive experience in a hotel or related field with supervisory experience.
• Proficient in Windows operating systems, spreadsheets, and word processing.
• Effective in handling stressful, high‑pressure situations while maintaining composure and objectivity.
• Valid driver’s license from the applicable state.

BENEFITS

• Now offering Daily Pay! Ask your Recruiter for more details.
• Medical, Dental, and Vision Coverage.
• Short‑Term and Long‑Term Disability Income.
• Term Life and AD&D Insurance.
• Paid Time Off.
• Employee Assistance Program.
• 401k Retirement Plan.

PROPERTY INFORMATION

Get more out of your stay at Courtyard by Marriott Dallas DFW Airport North/Grapevine. Our hotel near DFW Airport with a shuttle offers complimentary airport transportation, modern accommodations, and convenient on‑site amenities. Recharge in our spacious hotel rooms and suites featuring plush Marriott bedding, TVs with premium channels, mini fridges, microwaves, and more. Stay productive with free Wi‑Fi and in‑room workspaces, and get your workout in at our fitness center or outdoor pool. Satisfy your appetite at the Bistro, our on‑site restaurant with fresh breakfast and dinner options, Starbucks® coffee, and evening drinks. Explore nearby destinations, including Grapevine Mills Mall, LEGOLANDⓇ Discovery Center Dallas/Fort Worth, and Bass Pro Shops. Host conferences, meetings, and special occasions in our event spaces and wedding venues with catering services and AV equipment. Whether you’re traveling for business or leisure, maintain your momentum at Courtyard Dallas DFW Airport North/Grapevine. At our hotel, we’re committed to providing the best guest service in the area. But what really sets us apart is our team. When you join us, you’ll find a supportive and collaborative work environment where you’ll feel like part of a family. We celebrate our successes every month with team‑building activities and events that bring us closer together. So, if you’re looking for a place where you can grow, succeed, and belong, come join us!