Courtyard by Marriott Utility Houseperson

AHC Hospitality

Grand Rapids (MI)

On-site

USD 19,000 - 28,000

Full time

14 days+
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Benefits offered by this job

Full benefits
401K
Paid vacation
Discounted parking
Employee meals

Job summary

Courtyard by Marriott Utility Houseperson role at Grand Rapids (AHC Hospitality) is a full-time position requiring weekend availability. You will clean carpets and assist with room upkeep, while supporting busy team members and front desk during peak times.

Benefits include medical, dental, vision, and more. The schedule runs between 9am-5pm with possible variations; you must be able to lift, stand, and work collaboratively in a fast-paced hotel setting.

Qualifications

  • High school diploma or equivalent preferred.
  • Related experience preferred.

Responsibilities

  • Clean carpets and perform upkeep tasks across the hotel.
  • Assist with room cleaning during busy periods or late checkouts.
  • Support Team Leads with daytime projects and room attendants during peak times.

Skills

Walk/Stand 8h
Good communication
Friendly personality
Time management
Cleaning knowledge
Guest service experience
Cleaning equipment usage
Supervision-free work

Education

High school diploma

Job description

Courtyard by Marriott Utility Houseperson

#674

Grand Rapids, Michigan, United States Courtyard by Marriott Full Time

Job Location

Courtyard by Marriott

Pay Range

$17.00/hour

Job Description

From comfortably casual to lavishly appointed, AHC Hospitality represents a diverse array of hotels, restaurants, and resorts. Our team members provide exceptional experiences that delight our guests at every touchpoint. Whether hosting a meeting for several hundred, serving a table for two, or creating a beautiful space for our guests to enjoy, AHC Hospitality is full of opportunities for our guests, as well as our associates. We invest in supporting your growth and are a company who sees your success as our success. Choose a property that fits your personality: the Amway Grand Plaza, JW Marriott Grand Rapids, AC Hotel by Marriott, Courtyard by Marriott Downtown -- and start your unstoppable career here.

This is a full-time position requiring weekend availability.

This position is eligible for full benefits (medical, dental & vision), 401K, paid vacation, discounted downtown parking, free employee meals, hotel and restaurant discounts and more.

SUMMARY:

This position would come in between 9am-11am depending on the hotel needs and depart 5pm-7pm. This person would be responsible for cleaning carpets in the hotel and other upkeep related tasks. This person will also need to assist with cleaning rooms in the evening when late checkouts are given, but also assisting Team Leads with projects during the day, as well as helping the Houseperson/Front Desk in busier times with guest requests.

ESSENTIAL FUNCTIONS:
  • -Complete assigned daily projects including but not limited too;
  • - Cleaning Carpets in rooms and on guest floors.
  • - Bend, stoop, stand, and walk long distances for the duration of the shift
  • - Be able to lift 75lbs on occasion and 20-30lbs regularly throughout the shift
  • - Push/pull linen carts that weigh up to 400lbs
  • - Must be reliable; willing to work weekends and holidays
  • - Deliver both guest and associate requests with-in 15 minutes
  • - Ability to communicate in English both verbally and written
  • - Able to use different types of chemicals
  • - Requires the ability to work independently and follow directions as assigned by supervisors
  • - Stock assigned landings with linens, terry, supplies, and robes
  • - Deliver requested items in a timely manner to both room attendants and guests
  • - Strip 50-60 rooms per shift or as assigned
  • - Complete all cleanliness projects on landings and guest floors as assigned by supervisors
  • - Communicate effectively with room attendants in the section to ensure all needs are accomplished
  • - Communicate effectively with the laundry department on required linen needs
  • - Any other tasks as assigned by the supervisor
REQUIRED SKILLS:
  • -Must be able to walk, and stand for upwards of 8 hours, with flexible work hours.
  • - To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.
  • -Good communication skills
  • -A friendly and honest personality
  • -Excellent time management skills
  • -Specific cleaning knowledge
  • -Previous guest service and/or housekeeping experience
  • -Experience using industrial cleaning equipment and products
  • -Ability to work with little or no supervision while meeting high-performance standards
EDUCATION & EXPERIENCE:

High school diploma or equivalent preferred, related experience is preferred.

PHYSICAL REQUIREMENTS:

The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

While performing the duties of this job, the associate:
  • - Ability to be on feet 8 hours per day
  • - Able to bend, twist, kneel, push and lift up to 50 pounds
  • - Is required to frequently reach with hands and arms to lift an feel objects.
  • - Is regularly required to talk, hear, smell , and see.
  • - Is occasionally required to sit and stoop; kneel, crouch, or crawl

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