Courtesy Clerk/Grocery Bagger

Kroger Mountain View Foods; San Jose (CA); On-site; USD 30,000 - 40,000; Part time

Job summary

Join a dynamic team at a leading grocery retailer where you can create outstanding customer experiences. As a Courtesy Clerk, you'll play a crucial role in ensuring a welcoming environment for shoppers. Your responsibilities will include bagging groceries, assisting customers, and maintaining store cleanliness. This part-time position offers flexible scheduling and numerous growth opportunities, making it perfect for those looking to start their career in retail. Be part of a company that values innovation and community, and enjoy comprehensive health benefits and employee discounts.

Benefits

Comprehensive health benefits

Flexible scheduling

Paid time off

Employee discounts

Tuition reimbursement

Growth potential through training programs

Qualifications

• Strong customer service skills and effective communication are essential.
• Retail experience is preferred but not necessary.

Responsibilities

• Bag groceries efficiently while maintaining a clean environment.
• Assist customers with merchandise and provide excellent service.
• Follow safety regulations and company policies.

Skills

Customer Service skills

Effective communication skills

Job description

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Job Description

Create an outstanding customer experience through exceptional service. Establish and maintain a safe and clean environment that encourages our customers to return. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion, and safety of others.

Responsibilities

Essential Job Functions:

• Bag groceries at checkout for customers, striving for at least five items per bag without damage.
• Follow best practices for bagging items in various types of bags (reusable, plastic, paper).
• Assist in removing customer's merchandise from bottom of basket for checkout.
• Offer to help customers load bags into their cars.
• Perform basic shelf conditioning and inform customers of grocery specials.
• Return merchandise to store shelves and gather/store bascarts.
• Maintain cleanliness by cleaning spills, trash, and all areas inside and outside the store.
• Handle seasonal merchandise and understand store layout for locating products and conducting price checks.
• Reinforce safety programs, comply with safety procedures, and report unsafe conditions.
• Adhere to food safety regulations and guidelines.
• Inspect equipment for preventive maintenance and report repairs needed.
• Create a welcoming environment, answer customer questions, and assist with store navigation.
• Follow all applicable laws, regulations, and company policies.
• Work cooperatively in a high-paced, sometimes stressful environment, managing conflicts professionally.
• Act with honesty and integrity regarding customer and business information.
• Follow directions and seek assistance when needed to resolve issues.
• Support and assist diverse customers, including minors, individuals with special needs, and older adults.
• Perform all essential functions with or without reasonable accommodations.

Qualifications

Minimum Position Qualifications:

• Customer Service skills
• Effective communication skills

Desired Previous Job Experience:

• Retail experience is preferred but not necessary

About Us

Based in California, Ralph’s merged with The Kroger Company in 1998. We serve Ralphs customers in over 180 stores in the state. As part of Kroger, we pride ourselves on diverse teams passionate about food and people, with a purpose to feed the human spirit. We value innovation, creating memorable experiences for customers, communities, and employees, with food at the core.

We believe people matter, offering growth opportunities and support to help you succeed at work and in life. Whether seeking part-time work or a new career path, apply today to join our Ralphs family!

Qualified applicants with arrest or conviction records will be considered in accordance with applicable laws. If you need reasonable accommodation during the application process, contact us at 844-849-7136 or the store management.

What You’ll Receive From Us

• Comprehensive health benefits, including medical, dental, vision, and prescriptions.
• Flexible scheduling with paid time off, holidays, and sick leave.
• Emotional and financial support through programs like Employee Assistance and Goldman Sachs Ayco.
• Employee discounts on various purchases.
• Up to $21,000 in tuition reimbursement through our Continuing Education program.
• Growth potential via training programs and diverse career pathways.

Additional Details

• Seniority level: Entry level
• Employment type: Part-time
• Job function: Administrative
• Industries: Dairy Product Manufacturing