Courtesy Clerk/Grocery Bagger

Kroger; Newnan (GA); On-site; USD 25,000 - 35,000; Part time

Job summary

An established industry player is seeking a dedicated Courtesy Clerk/Grocery Bagger to enhance customer experiences through exceptional service. In this entry-level role, you will be responsible for bagging groceries, assisting customers, and maintaining a clean store environment. Ideal candidates will possess strong customer service and communication skills, thriving in a fast-paced retail setting. If you're passionate about helping others and ensuring a positive shopping experience, this opportunity is perfect for you!

Qualifications

• Strong customer service and communication skills are essential for this role.
• Ability to work in a high-paced environment and manage conflicts effectively.

Responsibilities

• Bag groceries efficiently while ensuring customer satisfaction.
• Maintain cleanliness and safety standards in the store environment.

Skills

Customer service skills

Effective communication skills

Job description

Join to apply for the Courtesy Clerk/Grocery Bagger role at Kroger

Create an outstanding customer experience through exceptional service. Establish and maintain a safe and clean environment that encourages our customers to return. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion, and safety of others.

Responsibilities

• Bag groceries at checkout for customers, striving for at least five items per bag without damaging contents.
• Follow best practices for bagging items in various types of bags (reusable, plastic, paper).
• Assist in removing customer's merchandise from the bottom of shopping carts for checkout.
• Offer to help customers load bags into their cars.
• Perform basic shelf conditioning and stock merchandise on store shelves.
• Inform customers of grocery specials and promotions.
• Gather and return shopping carts to designated areas.
• Clean spills, collect trash inside the store and parking lot, and maintain cleanliness inside and outside the store.
• Handle and assemble seasonal merchandise.
• Understand the store's layout, locate products, and conduct price checks for cashiers.
• Reinforce safety programs, comply with safety procedures, and report unsafe conditions or incidents.
• Adhere to all food safety regulations and guidelines.
• Inspect equipment regularly and report repair needs.
• Create a welcoming environment, answer customer questions about products, and assist customers with special needs.
• Follow all applicable laws, regulations, and company policies.
• Work cooperatively in a high-paced, sometimes stressful environment and manage conflicts effectively.
• Act with honesty and integrity regarding customer and business information.
• Follow directions and seek assistance when needed to resolve issues.
• Perform essential functions with or without reasonable accommodations.

Qualifications

• Customer service skills
• Effective communication skills

Preferred Experience

• Retail experience is preferred but not required.

Additional Details

• Seniority level: Entry level
• Employment type: Part-time
• Job function: Administrative
• Industry: Retail