Courtesy Clerk/Grocery Bagger

Kroger Mountain View Foods; Milwaukee (WI); On-site; USD 25,000 - 35,000; Full time

Job summary

An established industry player is seeking a Courtesy Clerk to enhance customer experiences through exceptional service. In this role, you will bag groceries, assist customers with their purchases, and maintain a clean and safe environment. The position offers the opportunity to work in a dynamic, customer-focused setting where your contributions can make a significant impact. Join a team that values respect, honesty, and integrity while providing comprehensive benefits and opportunities for career growth. If you enjoy working with people and thrive in a fast-paced environment, this is the perfect role for you.

Benefits

Healthcare

Flexible Scheduling

Counseling

Associate Discounts

Tuition Reimbursement

Career Growth Opportunities

Qualifications

• Preferred retail experience but not necessary.
• Ability to work in a high-paced environment.

Responsibilities

• Bag groceries efficiently while ensuring items are not damaged.
• Assist customers with loading bags and product questions.
• Maintain cleanliness and safety in the store.

Skills

Customer Service

Retail Experience

Conflict Management

Safety Compliance

Job description

Create an outstanding customer experience through exceptional service. Establish and maintain a safe and clean environment that encourages our customers to return. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion, and safety of others.

Responsibilities

Essential Job Functions:

1. Courtesy Clerk/Grocery Bagger is responsible for bagging groceries at check out for customers.
2. Strive to pack at least five items per bag while ensuring contents are not damaged.
3. Follow best practices for bagging items in various types of bags (reusable, plastic, paper).
4. Assist in removing customer's merchandise from bottom of bascarts for checkout.
5. Offer to help customers load bags into their cars.
6. Perform basic shelf conditioning and restocking.
7. Inform customers of grocery specials.
8. Return merchandise to store shelves.
9. Gather and return bascarts to designated areas.
10. Clean spills, collect and pick up trash inside the store and parking lot.
11. Clean all areas inside and outside of the store.
12. Handle and assemble seasonal merchandise.
13. Understand the store's layout, locate products, and conduct price checks for cashiers.
14. Reinforce safety programs by complying with safety procedures, reporting unsafe conditions, accidents, or issues to management.
15. Adhere to all food safety regulations and guidelines.
16. Practice preventive maintenance by inspecting equipment and reporting repairs needed.
17. Create a welcoming environment by assisting customers with product questions throughout the store.
18. Follow all local, state, and federal laws, and company guidelines.
19. Work cooperatively in a high-paced, sometimes stressful environment.
20. Manage conflicts in a reasonable and cooperative manner.
21. Act with honesty and integrity regarding customer and business information.
22. Follow directions and seek assistance to resolve issues.
23. Support and assist minors, individuals with special needs, and older adults.
24. Perform essential functions with or without reasonable accommodation.

Qualifications

Minimum Position Qualifications:

Retail experience is preferred but not necessary.

Job Info

• Job Identification: 121215
• Category: Store Operations
• Posting Date: 05/05/2025, 04:00 AM
• Location: 2931 S Chicago Ave, South Milwaukee, WI, 53172, US

Benefits: The Kroger Family of Companies offers comprehensive benefits including healthcare, flexible scheduling, counseling, associate discounts, tuition reimbursement, and career growth opportunities.