Courtesy Clerk/Grocery Bagger

Kroger Mountain View Foods; Lawrence (KS); On-site; USD 25,000 - 35,000; Full time

Job summary

An established industry player seeks enthusiastic individuals to join their team as Courtesy Clerks. In this role, you will create outstanding customer experiences through exceptional service while maintaining a safe and clean environment. You will be responsible for bagging groceries, assisting customers, and ensuring compliance with safety regulations. This position offers flexible scheduling, comprehensive benefits, and growth opportunities through training programs. If you are passionate about customer service and want to be part of a diverse and innovative team, apply today to embark on a rewarding career path!

Benefits

Healthcare coverage

Flexible scheduling

Paid time off

Employee discounts

Tuition reimbursement

Growth opportunities

Qualifications

• Retail experience is preferred but not necessary.
• Ability to manage conflict in a cooperative manner.

Responsibilities

• Bag groceries efficiently while ensuring items are not damaged.
• Maintain cleanliness inside and outside the store.
• Assist customers with loading bags into their cars.

Skills

Customer Service

Retail Experience

Conflict Management

Education

High School Diploma or Equivalent

Job description

Create an outstanding customer experience through exceptional service. Establish and maintain a safe and clean environment that encourages our customers to return. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion, and safety of others.

Responsibilities

Essential Job Functions:

1. Courtesy Clerk/Grocery Bagger is responsible for bagging groceries at check out for customers.
2. Associate will strive for at least five items in the bag while ensuring that contents or items are not damaged.
3. Follow best practices for bagging items in various types of bags (reusable, plastic, paper).
4. Assist in removing customer's merchandise from bottom of bascart for checkout.
5. Offer to help customers with loading bags into their car.
6. Perform basic shelf conditioning.
7. Inform customers of grocery specials.
8. Return merchandise to store shelves.
9. Gather bascarts and return them to designated areas.
10. Clean spills, collect and pick up trash inside store and parking lot.
11. Clean all areas inside and outside of store.
12. Handle and assemble seasonal merchandise.
13. Understand the store's layout, locate products, and conduct price checks for cashiers.
14. Reinforce safety programs by complying with safety procedures and identify unsafe conditions, accidents, or issues and notify store management.
15. Adhere to all food safety regulations and guidelines.
16. Practice preventive maintenance by inspecting equipment and notifying appropriate personnel of repairs.
17. Create a welcoming environment by answering questions regarding products within the department and store.
18. Adhere to all local, state, and federal laws, and company guidelines.
19. Work cooperatively in a high-paced and sometimes stressful environment.
20. Manage conflict in a reasonable, nonconfrontational, and cooperative manner.
21. Act with honesty and integrity regarding customer and business information.
22. Follow directions and seek assistance when necessary to resolve issues.
23. Support and assist through direct interaction with minors, individuals with special needs, and older adults.
24. Perform essential functions of this position with or without reasonable accommodation.

Qualifications

Minimum Position Qualifications:

• Retail Experience is preferred but not necessary.

Job Info

• Job Identification 118409
• Job Category Store Operations
• Posting Date 04/30/2025, 01:19 PM
• Locations 1740 Massachusetts St, Lawrence, KS, 66044, US

The Kroger Family of Companies offers comprehensive benefits to support your Well-Being, including Physical, Emotional, Financial and more. Benefits include:

• Healthcare coverage, including medical, dental, vision, and prescriptions.
• Flexible scheduling with paid time off, including holidays and sick leave.
• Free counseling and financial tools through Employee Assistance Program.
• Associate discounts on various purchases.
• Up to $21,000 in tuition reimbursement through Continuing Education.
• Growth opportunities through training programs and diverse career pathways.

We’ve grown from a small Cincinnati grocery store to the nation’s largest grocer with nearly 2,800 stores in 35 states. Our purpose is to Feed the Human Spirit, creating experiences for customers, communities, and team members. We value diversity, innovation, and a commitment to care. Join us to create your own recipe for success at work and in life. Apply today to become part of our Kroger family!