Courtesy Clerk/Grocery Bagger

Kroger Mountain View Foods; Indianapolis (IN); On-site; USD 25,000 - 35,000; Part time

Job summary

An established industry player is seeking a Courtesy Clerk/Grocery Bagger to enhance customer experiences and maintain a welcoming environment. This entry-level role offers the opportunity to engage with customers, ensuring their needs are met while adhering to safety and cleanliness standards. Ideal for those looking to start their career in retail, this position emphasizes teamwork and effective communication. Join a supportive team that values respect, integrity, and diversity, and make a positive impact on the shopping experience.

Qualifications

• Strong customer service and communication skills are essential for this role.

Responsibilities

• Bag groceries efficiently while ensuring customer satisfaction.
• Maintain cleanliness and assist customers in a friendly manner.

Skills

Customer service skills

Effective communication skills

Job description

Join to apply for the Courtesy Clerk/Grocery Bagger role at Kroger Mountain View Foods

Create an outstanding customer experience through exceptional service. Establish and maintain a safe and clean environment that encourages our customers to return. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion, and safety of others.

Responsibilities

• Bag groceries at checkout, striving for at least five items per bag without damage.
• Follow best practices for bagging in various types of bags (reusable, plastic, paper).
• Assist in removing merchandise from bottom of shopping carts for checkout.
• Offer to help customers load bags into their cars.
• Perform basic shelf conditioning and restocking.
• Inform customers of grocery specials.
• Return merchandise to store shelves and gather shopping carts.
• Maintain cleanliness inside the store and parking lot, including spills and trash.
• Handle and assemble seasonal merchandise.
• Understand store layout, locate products, and assist with price checks.
• Follow safety procedures, report unsafe conditions, and adhere to food safety regulations.
• Inspect equipment and report repairs needed.
• Create a welcoming environment, answer questions, and assist customers, including minors, individuals with special needs, and older adults.
• Follow all applicable laws, regulations, and company policies.
• Work cooperatively in a high-paced, sometimes stressful environment and manage conflicts professionally.
• Act with honesty and integrity regarding customer and business information.
• Follow directions and seek assistance when needed to resolve issues.

Qualifications

• Customer service skills.
• Effective communication skills.

Preferred Experience

• Retail experience is preferred but not required.

Additional Details

• Seniority level: Entry level
• Employment type: Part-time
• Job function: Administrative
• Industry: Dairy Product Manufacturing