Courtesy Clerk/Grocery Bagger

Kroger Mountain View Foods; Indianapolis (IN); On-site; USD 25,000 - 35,000; Part time

Job summary

An established industry player is seeking a Courtesy Clerk/Grocery Bagger to enhance customer experiences through exceptional service. In this entry-level role, you will be responsible for bagging groceries, assisting customers, and maintaining cleanliness in the store. This position offers the opportunity to work in a fast-paced environment while demonstrating core values of respect and integrity. If you enjoy helping others and thrive in a collaborative setting, this role is perfect for you.

Qualifications

• Customer service skills are essential for creating a welcoming environment.
• Effective communication is key to assisting customers effectively.

Responsibilities

• Bag groceries at checkout while ensuring items remain undamaged.
• Assist customers with loading bags into their vehicles.

Skills

Customer service skills

Effective communication skills

Job description

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Job Description

Create an outstanding customer experience through exceptional service. Establish and maintain a safe and clean environment that encourages our customers to return. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion, and safety of others.

Responsibilities

• Bag groceries at checkout, aiming for at least five items per bag without damage.
• Follow best practices for bagging in various types of bags (reusable, plastic, paper).
• Assist in removing customer's merchandise from shopping carts for checkout.
• Offer to help customers load bags into their cars.
• Perform basic shelf conditioning and restocking.
• Inform customers of grocery specials.
• Return merchandise to store shelves.
• Gather and return shopping carts to designated areas.
• Clean spills, collect trash inside the store and parking lot.
• Maintain cleanliness inside and outside the store.
• Handle and assemble seasonal merchandise.
• Understand store layout, locate products, and conduct price checks.
• Reinforce safety programs and report unsafe conditions or incidents.
• Adhere to food safety regulations and guidelines.
• Inspect equipment and report repairs needed.
• Create a welcoming environment for customers by answering questions about products.
• Follow all laws, regulations, and company policies.
• Work effectively in a high-paced, sometimes stressful environment.
• Manage conflicts in a calm, cooperative manner.
• Act with honesty and integrity regarding customer and business information.
• Follow directions and seek assistance to resolve issues.
• Support interactions with minors, individuals with special needs, and older adults.
• Perform essential functions with or without reasonable accommodations.

Qualifications

Minimum: Customer service skills and effective communication skills.

Preferred: Retail experience (not necessary).

Additional Details

• Seniority level: Entry level
• Employment type: Part-time
• Job function: Administrative
• Industry: Dairy Product Manufacturing