Join to apply for the Courtesy Clerk/Grocery Bagger role at Kroger
Create an outstanding customer experience through exceptional service. Establish and maintain a safe and clean environment that encourages our customers to return. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion, and safety of others.
Responsibilities
- Bag groceries at checkout, striving for at least five items per bag while ensuring contents are not damaged.
- Follow best practices for bagging in various types of bags (reusable, plastic, paper).
- Assist in removing merchandise from shopping carts for checkout.
- Offer to help customers load bags into their cars.
- Perform basic shelf conditioning and inform customers of grocery specials.
- Return merchandise to shelves and gather/baseline carts.
- Maintain cleanliness inside and outside the store, including spills and trash.
- Handle seasonal merchandise and understand store layout for product location and price checks.
- Reinforce safety programs, comply with safety procedures, and report unsafe conditions.
- Adhere to food safety regulations and guidelines.
- Inspect equipment regularly and report repairs needed.
- Create a welcoming environment for customers, answering questions about products.
- Follow all applicable laws, regulations, and company policies.
- Work effectively in a high-paced, sometimes stressful environment, managing conflicts professionally.
- Act with honesty and integrity regarding customer and business information.
- Follow directions and seek assistance when needed to resolve issues.
- Support and assist minors, individuals with special needs, and older adults.
- Perform essential functions with or without reasonable accommodations.
Qualifications
- Customer service skills
- Effective communication skills
Desired Previous Job Experience
- Retail experience preferred but not required.
Additional details about benefits, company background, and team environment are included to provide a comprehensive overview of the role and company culture.