Courtesy Clerk/Grocery Bagger

Kroger Mountain View Foods; Goleta (CA); On-site; USD 30,000 - 40,000; Part time

Job summary

An established industry player is seeking a dedicated Courtesy Clerk/Grocery Bagger to create exceptional customer experiences. In this entry-level role, you'll be responsible for bagging groceries, assisting customers, and maintaining a clean store environment. This position offers flexible scheduling and the opportunity for growth within a supportive company that values diversity and community engagement. Join a team that prioritizes respect, integrity, and safety while making a positive impact on customers' shopping experiences.

Benefits

Healthcare

Flexible Scheduling

Paid Time Off

Counseling

Discounts

Tuition Reimbursement

Career Growth Opportunities

Qualifications

• Strong customer service skills to enhance customer experience.
• Effective communication skills to assist customers and team members.

Responsibilities

• Bag groceries carefully and assist customers with loading bags.
• Maintain a clean environment and adhere to safety regulations.

Skills

Customer Service

Effective Communication

Job description

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Job Description

Create an outstanding customer experience through exceptional service. Establish and maintain a safe and clean environment that encourages our customers to return. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion, and safety of others.

Responsibilities

Essential Job Functions:

• Bag groceries at checkout, ensuring contents are not damaged and striving for at least five items per bag.
• Follow best practices for bagging in various types of bags (reusable, plastic, paper).
• Assist in removing merchandise from bottom of shopping carts for checkout.
• Offer to help customers load bags into their cars.
• Perform basic shelf conditioning and inform customers of grocery specials.
• Return merchandise to shelves, gather and return shopping carts, and clean spills and trash inside and outside the store.
• Handle seasonal merchandise, understand store layout, locate products, and conduct price checks for cashiers.
• Reinforce safety programs, comply with safety procedures, and report unsafe conditions.
• Adhere to food safety regulations and guidelines.
• Inspect equipment regularly and report repairs needed.
• Create a welcoming environment, assist customers with questions about products.
• Follow all relevant laws and company policies.
• Work cooperatively in a high-paced, sometimes stressful environment and manage conflicts professionally.
• Act with honesty and integrity regarding customer and business information.
• Follow directions and seek assistance to resolve issues.
• Support interactions with minors, individuals with special needs, and older adults.
• Perform all essential functions with or without reasonable accommodations.

Qualifications

Minimum Position Qualifications:

• Customer Service skills
• Effective communication skills

Desired Previous Job Experience:

• Retail experience preferred but not required

About Us

Based in California, Ralph’s merged with The Kroger Company in 1998. We serve Ralphs customers in over 180 stores throughout the state. As part of Kroger, we value diversity and aim to create positive experiences for our customers, communities, and employees. We believe in providing opportunities for growth and success in a caring environment.

Qualified applicants with arrest or conviction records will be considered in accordance with applicable laws. For accommodations during the application process, contact 844-849-7136 or store management.

Benefits

We offer comprehensive benefits including healthcare, flexible scheduling, paid time off, counseling, discounts, tuition reimbursement, and career growth opportunities. For details, visit our Benefits Page.

Additional Information

• Seniority level: Entry level
• Employment type: Part-time
• Job function: Administrative
• Industries: Dairy Product Manufacturing