Courtesy Clerk/Grocery Bagger

Kroger; Baltimore (MD); On-site; USD 25,000 - 35,000; Part time

Job summary

Join a forward-thinking company dedicated to creating outstanding customer experiences. As a Courtesy Clerk/Grocery Bagger, you'll play a vital role in ensuring a welcoming environment for shoppers while providing exceptional service. Your responsibilities will include bagging groceries, assisting customers, and maintaining cleanliness throughout the store. This position offers flexible scheduling and opportunities for growth within a supportive team. If you're passionate about helping others and eager to learn, this role could be the perfect fit for you.

Benefits

Healthcare coverage

Flexible scheduling

Paid time off

Employee Assistance Program

Tuition reimbursement

Associate discounts

Qualifications

• Retail experience preferred but not necessary.
• Ability to work in a high-paced environment.

Responsibilities

• Bag groceries and assist customers at checkout.
• Maintain a clean and safe environment in the store.
• Inform customers of grocery specials and promotions.

Skills

Customer Service

Teamwork

Conflict Management

Attention to Detail

Education

High School Diploma or equivalent

Job description

Create an outstanding customer experience through exceptional service. Establish and maintain a safe and clean environment that encourages our customers to return. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion, and safety of others.

Responsibilities

Essential Job Functions:

1. Courtesy Clerk/Grocery Bagger is responsible for bagging groceries at check out for customers.
2. Associate will strive for at least five items in the bag while ensuring that contents or items are not damaged.
3. Courtesy Clerk/Grocery Bagger follows best practices for bagging items in various types of bags (reusable/plastic/paper).
4. Associate will assist in removing customer's merchandise from bottom of basket for checkout.
5. Courtesy Clerk/Grocery Bagger will offer to help customers with loading bags into their car.
6. Perform basic shelf conditioning.
7. Inform customers of grocery specials.
8. Return merchandise to store shelves.
9. Gather baskets and return them to designated areas.
10. Clean spills, collect and pick up trash inside store and parking lot.
11. Clean all areas inside and outside of store.
12. Handle and assemble seasonal merchandise.
13. Understand the store's layout, locate products, and conduct price checks for cashiers.
14. Reinforce safety programs by complying with safety procedures and identifying unsafe conditions, accidents, or issues and notifying store management.
15. Adhere to all food safety regulations and guidelines.
16. Practice preventive maintenance by inspecting equipment and notifying the appropriate department or store manager of any items in need of repair.
17. Create an environment that makes customers feel welcome, important, and appreciated by answering questions about products sold within the department and store.
18. Adhere to all local, state, and federal laws, and company guidelines.
19. Work cooperatively in a high-paced and sometimes stressful environment.
20. Manage conflict in a reasonable, nonconfrontational, and cooperative manner.
21. Act with honesty and integrity regarding customer and business information.
22. Follow directions and seek assistance when necessary to resolve customer and business issues.
23. Support and assist through direct interaction with minors, individuals with special needs, and older adults.
24. Perform essential functions of this position with or without reasonable accommodation.

Qualifications

Minimum Position Qualifications:

• Retail Experience is preferred but not necessary.

About Us

Based in California, Ralph’s merged with The Kroger Company in 1998. Today, we’re proudly serving Ralphs customers in over 180 stores throughout the state.

As part of the Kroger family of companies, we take pride in bringing diverse teams with a passion for food and people together with one common purpose: To Feed the Human Spirit. With a history of innovation, we work tirelessly to create amazing experiences for our customers, communities AND each other, with food at the heart of it all.

Here, people matter. That’s why we strive to provide the ingredients you need to create your own recipe for success at work and in life. We help feed your future by providing the value and care you need to grow. If you’re caring, purpose-driven, and hungry to learn, your potential is unlimited.

Whether you’re seeking a part-time position or a new career path, we’ve got a fresh opportunity for you. Apply today to become part of our Ralphs family!

Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.

If you need reasonable accommodation to complete a job application or participate in the application or pre-hiring process, please call 844-849-7136 or contact the location’s management.

What you’ll receive from us:

• A wide range of healthcare coverage, including medical, dental, vision, and prescription coverage, through company plans or collective bargaining agreement plans.
• Flexible scheduling in full- and part-time roles with paid time off, including holiday and sick pay based on eligibility and length of service.
• Emotional and financial support with free counseling through our Employee Assistance Program and free, confidential financial tools and coaching with Goldman Sachs Ayco.
• Valuable associate discounts on purchases, including food, travel, technology, and more.
• Up to $21,000 in tuition reimbursement over your career, through our Continuing Education program.
• Opportunities for growth through industry-leading training programs and diverse career pathways.