Courtesy Clerk/Grocery Bagger

Quality Food Centers; Washington (District of Columbia); On-site; USD 30,000 - 40,000; Part time

Job summary

An established industry player is seeking enthusiastic individuals to join their team in Washington. This role focuses on delivering exceptional customer service and maintaining a clean, safe shopping environment. You'll be the friendly face that helps customers with their grocery needs, ensuring they leave with a smile. With flexible scheduling and opportunities for growth, this position is perfect for those looking to make a difference in their community while developing valuable skills. Join a company that values respect, integrity, and diversity, and be part of a team that truly cares about feeding the human spirit.

Benefits

Comprehensive medical, dental, and vision coverage

Flexible scheduling

Paid time off including holiday and sick pay

Employee Assistance Program

Tuition reimbursement up to $21,000

Associate discounts on purchases

Qualifications

• Strong customer service skills with a focus on creating a positive experience.
• Effective communication to assist customers and team members.

Responsibilities

• Bag groceries carefully and assist customers with loading their purchases.
• Maintain cleanliness and safety in the store environment.
• Provide information about products and grocery specials.

Skills

Customer Service skills

Effective communication skills

Job description

Create an outstanding customer experience through exceptional service. Establish and maintain a safe and clean environment that encourages our customers to return. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion, and safety of others.

Based in Washington, Qualify Food Centers (QFC) merged with The Kroger Company in 1998. Today, we're proudly serving QFC customers in 59 stores throughout Washington and Oregon.

As part of the Kroger family of companies, we take pride in bringing diverse teams with a passion for food and people together with one common purpose: To Feed the Human Spirit. With a history of innovation, we work tirelessly to create amazing experiences for our customers, communities, and each other, with food at the heart of it all.

Here, people matter. That's why we strive to provide the ingredients you need to create your own recipe for success at work and in life. We help feed your future by providing the value and care you need to grow. If you're caring, purpose-driven, and hungry to learn, your potential is unlimited.

Whether you're seeking a part-time position or a new career path, we've got a fresh opportunity for you. Apply today to become part of our QFC family!

What you'll receive from us:

The Kroger Family of Companies offers comprehensive benefits to support your Associate Well-Being, including Physical, Emotional, Financial, and more. We'll help you thrive, with access to:

• A wide range of healthcare coverage, including affordable, comprehensive medical, dental, vision, and prescription coverage, through company plans or collective bargaining agreement plans.
• Flexible scheduling in full- and part-time roles with paid time off, including holiday and sick pay based on eligibility and length of service.
• Emotional and financial support with free counseling through our Employee Assistance Program and free, confidential financial tools and coaching with Goldman Sachs Ayco.
• Valuable associate discounts on purchases, including food, travel, technology, and more.
• Up to $21,000 in tuition reimbursement over your career, through our industry-leading Continuing Education program.
• Vast potential for growth, through industry-leading training programs and diverse career pathways.

Minimum Position Qualifications:

• Customer Service skills
• Effective communication skills

Desired Previous Job Experience:

• Retail Experience is preferred but not necessary

Essential Job Functions:

• Bag groceries at checkout, ensuring contents are not damaged and bagging at least five items per bag.
• Follow best practices for bagging in various types of bags (reusable, plastic, paper).
• Assist in removing customer's merchandise from bascarts for checkout.
• Offer to help customers load bags into their cars.
• Perform basic shelf conditioning and inform customers of grocery specials.
• Return merchandise to store shelves and gather bascarts for return.
• Clean spills, pick up trash inside the store and parking lot, and clean all areas inside and outside of the store.
• Handle and assemble seasonal merchandise.
• Understand store layout, locate products, and conduct price checks for cashiers.
• Reinforce safety programs, comply with safety procedures, and report unsafe conditions or accidents.
• Adhere to all food safety regulations and guidelines.
• Inspect equipment regularly and report repairs needed.
• Create a welcoming environment for customers by answering questions about products.
• Follow all local, state, federal laws, and company guidelines.
• Work cooperatively in a high-paced, sometimes stressful environment.
• Manage conflict reasonably and cooperatively.
• Act with honesty and integrity regarding customer and business information.
• Follow directions and seek assistance when needed to resolve issues.
• Support and assist minors, individuals with special needs, and older adults.
• Perform essential functions with or without reasonable accommodation.