Front Desk Clerk

Equity LifeStyle Properties; Southern Palms (SC); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Medical, dental, and vision plans

401(k) employer match

Paid vacations, holidays, and sicktime

Job summary

Equity LifeStyle Properties is seeking a Front Desk Clerk in Eustis, Florida, to deliver exceptional guest and resident experiences. The role involves serving as a liaison, handling payments, and supporting office operations with a customer-first mindset.

You will work closely with the Property Manager, respond to inquiries promptly, and contribute to maintaining a safe and welcoming community. A flexible schedule, including weekends and holidays, is required.

Qualifications

• High school diploma or equivalent experience.
• 1+ years in customer service with strong customer service skills.
• Strong organizational skills and attention to detail.
• Computer literacy and ability to learn new systems.

Responsibilities

• Act as the property liaison and provide guests and residents with information, in person or over the phone.
• Process payments and deposits.
• Perform regular community patrols and identify covenant/rule violations; record findings and issue notices.
• Run reports and submit maintenance requests to ensure office efficiency.
• Collaborate with the Property Manager and communicate frequently to address inquiries.
• Prioritize customer satisfaction, address conflicts and resolve issues promptly.
• Ability to work a flexible schedule including weekends and holidays.

Skills

Customer service

Communication

Organization

Computer literacy

Education

High school diploma or equivalent

Job description

With a culture of recognition and reputation for excellence, ELS is the ideal organization in which to develop a long and successful career! ELS is hiring for the position of Front Desk Clerk in Eustis, Florida.

What you’ll do:

Our Front Desk Clerks provide exceptional customer service to facilitate excellent and memorable guest and resident experiences.

• Act as the property liaison and provide guests and residents with information, responding to questions in person and over the phone.
• Process payments and deposits.
• Perform regular community patrols to identify covenant/rule violations, record findings in the management system, and issue violation notices to residents.
• Run reports and submit maintenance request forms to ensure office efficiency.
• Partner with your Property Manager and communicate frequently to address inquiries in a timely and professional manner.
• Prioritize customer satisfaction, address conflicts and solve problems promptly.
• Must be able to work a flexible schedule including weekends and holidays.

Experience & skills you need:

• High school diploma or equivalent experience.
• 1+ years of experience in customer service with exceptional customer service skills.
• Strong organizational skills and meticulous attention to detail.
• Computer literacy and the ability to learn new systems.

In return for your excellent skills and abilities, we offer a comprehensive benefits package including:

• medical, dental, and vision plans
• a generous 401(k) employer match
• paid vacations, holidays, and sick time

We invite you to visit our web site at www.equitylifestyleproperties.com for additional information regarding our exceptional resort communities.

As an Equal Opportunity Employer, we welcome and thank all applicants.

Equity LifeStyle Properties (NYSE: ELS) is the leading operator of Manufactured Home Communities, RV Resorts and Campgrounds in North America.

Our appealing properties, located in the most desirable regions of the country, offer a variety of homes and camping options to meet a wide range of customers' needs.

ELS has a strong national presence with more than 400 communities and resorts in 32 states and British Columbia and a team of more than 4000 employees.