Front Desk Clerk

Equity LifeStyle Properties; Colorado; On-site; USD 42,000 - 54,000; Full time

Job summary

Equity LifeStyle Properties is seeking a friendly, detail-oriented front-desk style professional in Colorado to support guests and residents, handle payments and deposits, and coordinate maintenance requests. You will work closely with the Property Manager to resolve inquiries quickly and maintain high service standards.

The role emphasizes customer satisfaction, clear communication, and efficient office operations in a dynamic community setting.

Qualifications

• High school diploma or equivalent required.
• At least 1 year of customer service experience.
• Strong organizational and detail-oriented skills.
• Comfort with learning new computer systems.

Responsibilities

• Act as the property liaison and assist guests and residents with information in person and by phone.
• Process payments and deposits.
• Run reports and submit maintenance request forms to improve office efficiency.
• Collaborate with the Property Manager and communicate regularly to address inquiries promptly.
• Prioritize customer satisfaction and resolve conflicts professionally.

Skills

Customer service

Organizational skills

Attention to detail

Computer literacy

Education

High school diploma or equivalent

Job description

What you'll do:

• Act as the property liaison and provide guests and residents with information, responding to questions in person and over the phone.
• Process payments and deposits.
• Run reports and submit maintenance request forms to ensure office efficiency.
• Partner with your Property Manager and communicate frequently to address inquiries in a timely and professional manner.
• Prioritize customer satisfaction, address conflicts and solve problems promptly.

Experience & skills you need:

• High school diploma or equivalent experience.
• 1+ years of experience in customer service with exceptional customer service skills.
• Strong organizational skills and meticulous attention to detail.
• Computer literacy and the ability to learn new systems.

We invite you to visit our web site at www.equitylifestyleproperties.com for additional information regarding our exceptional resort communities.

As an Equal Opportunity Employer, we welcome and thank all applicants.

Equity LifeStyle Properties (NYSE: ELS) is the leading operator of Manufactured Home Communities, RV Resorts and Campgrounds in North America. Our appealing properties, located in the most desirable regions of the country, offer a variety of homes and camping options to meet a wide range of customers' needs. ELS has a strong national presence with more than 400 communities and resorts in 32 states and British Columbia and a team of more than 4000 employees.