Court Support Manager I

Fulton Clerk of Superior & Magistrate Courts; Atlanta (GA); On-site; USD 66,000 - 80,000; Full time

Job summary

Fulton County Clerk of Superior and Magistrate Courts is seeking a seasoned operations professional to coordinate multiple support units within the court system.

The role supervises staff, guides workloads, approves expenditures, and helps implement policy changes while delivering accurate records and responsive service to the public.

Qualifications

• Bachelor's degree in Business or Public Administration, Criminal Justice, Public Safety, or related field.
• Two (2) or more years coordinating court programs and services; including
• Two (2) years progressively responsible supervisory experience; or
• Any equivalent combination of education, training, and experience which provides the requisite knowledge, skills, and abilities for this job.

Responsibilities

• Supervises assigned staff, including establishing workloads, prioritizing work assignments, evaluating performance, interpreting and enforcing policies.
• Prepares memorandum and letters in communication with other employees, management, and general public; resolves issues referred by staff.
• Approves expenditures for assigned court unit and assists in developing a budget for an assigned court division; audits accounting and unit work processes.
• Works to continuously improve the effectiveness and efficiency of court practices, processes, and procedures; advises the public and attorneys of guidelines.

Skills

Supervisory experience

Program coordination

Public administration

Education

Bachelor's Degree in Business or Public Administration, Criminal Justice, Public Safety, or related field

Job description

Fulton County Clerk of Superior and Magistrate Courts
FLSA Status: Exempt
Grade: 21
Salary: $73,105.00 Non-Negotiable

Closing Date: 11/05/2026

About the Office

The Office of the Fulton County Clerk of Superior and Magistrate Courts serves the citizens of Fulton County by maintaining and providing access to court and public records and by supporting court operations across Superior and Magistrate Courts. The office plays a critical role in the administration of justice and public trust, supporting judges, justice partners, attorneys, and the public through accurate recordkeeping, responsive service, and operational excellence.

Guided by the values of People. Purpose. Passion, the Clerk’s Office is committed to professionalism, integrity, accountability, innovation, and continuous improvement in service delivery.

Position Summary

Coordinates the operation of multiple support units or an entire division within the Fulton County Court System.

Essential Duties and Responsibilities

Supervises assigned staff, including establishing workloads, prioritizing work assignments, evaluating performance, interpreting and enforcing policies and procedures, resolving conflicts, and administering disciplinary action as required. Recommends procedural changes and assists with the design and implementation of new policies.

Prepares memorandum and letters in communication with other employees, management, and general public. Resolves issues and complaints referred by subordinate staff. Facilitates process improvement teams. Explains court policies and procedures for implementing and enforcing laws and codes in nontechnical terms.

Approves expenditures for assigned court unit, orders or oversees the procurement of unit supplies, and assists in developing a budget for an assigned court division. Audits accounting and unit work processes and prepares reports on unit activities and related court issues.

Works to continuously improve the effectiveness and efficiency of court practices, processes, and procedures. Advises the public, County officials, and attorneys of court and/or departmental guidelines. Implements changes in departmental operations due to changes in the law or court policy.

Additional Functions

Performs other duties as required.

Minimum Qualifications

• Bachelor’s Degree in Business or Public Administration, Criminal Justice, Public Safety, or a related field.
• Two (2) or more years coordinating court programs and services; including
• Two (2) years progressively responsible supervisory experience; or
• Any equivalent combination of education, training, and experience which provides the requisite knowledge, skills, and abilities for this job.

Specific License or Certification Required

Affirmation as a sworn Deputy Clerk of the Court and Notary Public Certification issued by the Clerk of Superior Court (within county of residence). According to area of assignment, may additionally be required to possess and maintain a valid Georgia driver’s license.

Knowledge, Skills and Abilities

Knowledge

Requires knowledge of principles and practices of public, business or judicial/court administration. All laws, rules, and regulations governing public and court administrative operations. Court practices and procedures. Legal terminology related to court operations. Techniques used to conduct legal research.

Data Utilization

Requires the ability to evaluate, audit, deduce, and/or assess data using established criteria. Includes exercising discretion in determining actual or probable consequences and in referencing such evaluation to identify and select alternatives.

Human Interaction

Requires the ability to work with others to coordinate the more complex programs and more complex problems associated with the responsibilities of the job. Often represents the department and/or organization when dealing with others.

Technology

Uses spreadsheet, database, word processing, presentation, and other software to research legal issues, organize and analyze information, prepare reports, and create and deliver effective presentations.

Verbal Aptitude

Requires the ability to utilize a wide variety of reference, descriptive, and/or advisory data and information.

Mathematical Aptitude

Requires the ability to perform addition, subtraction, multiplication, and division; the ability to calculate decimals and percentages; the ability to utilize principles of fractions; and the ability to interpret graphs.

Functional Reasoning

Requires the ability to apply principles of influence systems, such as motivation, incentive, and leadership, and to exercise independent judgment to apply facts and principles for developing approaches and techniques to resolve problems.

Situational Reasoning

Requires the ability to exercise judgment, decisiveness and creativity in situations involving the evaluation of information against sensory, judgmental, or subjective criteria, as opposed to that which is clearly measurable or verifiable.

Proficiency and Learning

Must be able to demonstrate proficiency in performance of the essential functions and learn, comprehend, and apply all county or departmental policies, practices, and procedures necessary to function effectively in the position.

Physical Requirements

Physical Ability: Tasks require the ability to exert light physical effort in sedentary to light work, but which may involve some lifting, carrying, pushing and/or pulling of objects and materials of light weight (5-10 pounds). Tasks may involve extended periods of time at a keyboard or workstation.

Sensory Requirements: Some tasks require the ability to perceive and discriminate sounds and visual cues or signals. Some tasks require the ability to communicate orally.

Environmental Factors: Essential functions are regularly performed without exposure to adverse environmental conditions.

Equal Employment Statement

Fulton County is an Equal Opportunity Employer and does not discriminate based on race, color, religion, sex, national origin, age, disability, or any other protected status. Reasonable accommodation is available for qualified individuals with disabilities.

Employment is contingent upon successful completion of applicable background checks and employment eligibility verification.