Court Services Officer - Juvenile Matters

State of CT Judicial Branch; Windham (CT); On-site; USD 98,000 - 124,000; Full time

Benefits offered by this job

Paid holidays

Vacation

Sick and personal leave

Group life insurance

457 Deferred Compensation

Voluntary flexible spending account

Discounted auto and home insurance

Long and short-term disability

Job summary

State of Connecticut Judicial Branch in Willimantic seeks a Court Services Officer for Juvenile Matters to provide a full range of alternative dispute resolution, case management and court-related services in child protection cases. Duties include managing dockets, mediating with families and attorneys, and advising on juvenile court procedures.

The role requires a Bachelor's in social sciences and three years of relevant experience, with a Master's preferred.

Qualifications

• Bachelor's degree in the social sciences or related field required.
• Three years of professional experience in social work, counseling or human services related to child welfare or child development.
• Master's degree in social sciences or related field preferred.
• Valid Connecticut motor vehicle operator's license required and a vehicle available for daily use.

Responsibilities

• Manage court dockets and conduct conferences with parents, attorneys and the Department of Children and Families.
• Utilize mediation and negotiation to facilitate settlements in the best interests of children.
• Consult with the presiding judge on status of cases and procedural issues.
• Provide guidance on juvenile court procedures and related social issues to involved parties.
• Conduct emancipation investigations and prepare recommendations for the court.

Skills

Case management

Mediation

Communication

Interpersonal skills

Education

Bachelor's degree in social sciences

Master's degree preferred

Job description

Court Services Officer - Juvenile Matters

State of Connecticut Judicial Branch

Willimantic

The State of Connecticut Judicial Branch is seeking a Court Services Officer - Juvenile Matters to provide a full range of alternative dispute resolution, case management and court-related administrative services relative to child protection cases at one or more Juvenile Matters court locations.

The successful candidate may be assigned the following duties: manage court dockets; conduct conferences and pre-trials with parents, attorneys and the Department of Children and Families; utilize mediation and negotiation skills to facilitate settlement of cases before trial that are in the best interests of the children; confer with the presiding judge to discuss status of cases and procedural issues; provide guidance for involved parties on legal issues, juvenile court procedures and other social issues related to child protection; conduct emancipation investigations and prepare recommendations for the court; monitor cases for compliance with court ordered expectations, continuance dates and referrals for professional services; review written status reports from the Department of Children and Families and other agencies; coordinate with the Department of Children and Families, Office of the Attorney General, private and court-appointed counsel and other related persons and agencies to ensure preparation for court hearings; assist in training new Court Service Officers; assist supervisor with special projects with statewide impact; and perform related duties as required.

Salary Range: $98,284 - $123,848/year plus State of Connecticut benefits. New employees begin at the minimum. The starting salary for existing state employees may be higher than the minimum, in accordance with existing Judicial Branch policy.

The State of Connecticut Judicial Branch offers its employees a top-notch array of health and retirement benefits including but not limited to:

• paid holidays
• vacation
• sick and personal leave
• group life insurance
• 457 Deferred Compensation
• voluntary flexible spending account programs
• discounted auto and home insurance policies
• long and short-term disability

EXPERIENCE AND TRAINING

General Experience: A Bachelor's degree in the social sciences or a related field and three years of professional experience in social work, counseling or human services related to child welfare or child development.

A Masters degree in the social sciences or a related field is preferred.

Substitutions Allowed: A Master's degree in the social sciences or a related field may be substituted for one additional year of the General Experience.

Special Requirements: Incumbents are required to have a valid Connecticut motor vehicle operator's license and a motor vehicle available for daily use.

Applications must be received by October 5, 2026. Applications must be submitted through the on-line application site at: www.jud.ct.gov/hronline/. Resumes or paper applications will not be accepted.

Careers at the Branch play an essential role for the public and society. Our meaningful, challenging, and interesting positions have a long-lasting effect that serves to advance justice and ultimately provides for the greater good of all.

Please reference posting number 26-1000-142

EOE