Court Records & Operations Specialist

State of Oregon; Salem (OR); On-site; USD 51,000 - 79,000; Full time

Job summary

The Multnomah County Circuit Court is hiring a Records Clerk (Court Operations Associate) to support public access to court records. You will perform records requests, handle inquiries by phone, in writing, and at the counter, and digitize/validate records for destruction.

Responsibilities include retention coordination, processing court exhibits, redactions, and arranging transcription services. Portland, Oregon-based, on-site work with potential bilingual incentives.

Qualifications

• Minimum: high school diploma or equivalent and 3+ years of responsible office/administrative experience.
• Experience handling confidential information and processing legal documents is preferred.
• Ability to provide direct customer service to diverse individuals in challenging circumstances.

Responsibilities

• Perform records request searches and provide customer service by phone, writing, and in person at the public counter.
• Digitize court records and conduct quality control on outdated records in preparation for destruction.
• Occasionally perform data entry, scan files, assist at the jury room, and rotate at the offsite records warehouse.
• Collaborate with Records unit to maintain retention schedules, process exhibits and search warrants, and coordinate transcription services.

Skills

Customer service

Explain processes/procedures

Onsite work experience

Confidential information handling

Education

High school diploma or equivalent

3+ years office/administrative experience

Job description

The Multnomah County Circuit Court is hiring a Records Clerk (Court Operations Associate) to support public access to court records. You will perform records requests, handle inquiries by phone, in writing, and at the counter, and digitize/validate records for destruction.

Responsibilities include retention coordination, processing court exhibits, redactions, and arranging transcription services. Portland, Oregon-based, on-site work with potential bilingual incentives.