Court Records & Customer Support Specialist

Sarasota County; Sarasota (FL); On-site; USD 36,000 - 52,000; Full time

Job summary

Sarasota County is seeking a Customer Service Representative to support the Clerk’s Office by accurately processing transactions and maintaining court records. The role emphasizes attention to detail, strong communication, and adherence to written procedures in a fast-paced environment.

The position involves handling traffic, misdemeanor, and felony cases, ensuring data integrity, docketing, and indexing, while supporting COOP continuity and professional public service.

Qualifications

• Proven experience in a legal or judicial setting is preferred.
• Strong written and verbal communication skills are required.
• Ability to follow written procedures for a range of tasks.

Responsibilities

• Create court records and process legal documents.
• Respond to customer inquiries related to case status and procedures.
• Process payments of fines, fees and costs in various cases with accuracy.

Skills

Attention to detail

Communication skills

Time management

Education

High School Diploma or GED

Associate or Bachelor’s degree

Job description

Sarasota County is seeking a Customer Service Representative to support the Clerk’s Office by accurately processing transactions and maintaining court records. The role emphasizes attention to detail, strong communication, and adherence to written procedures in a fast-paced environment.

The position involves handling traffic, misdemeanor, and felony cases, ensuring data integrity, docketing, and indexing, while supporting COOP continuity and professional public service.