Court Operations Associate (Cashier/ACP Clerk)

State of Oregon; Salem (OR); On-site; USD 51,000 - 79,000; Full time

Benefits offered by this job

Medical insurance premium subsidy

Paid holidays and personal time

Bilingual skills allowance (5% bonus)

Salary steps up to 3rd stage

Job summary

The Oregon Judicial Department (OJD) seeks a Court Operations Associate (Cashier/ACP Clerk) to handle documents, process payments, and support public access to court services. You will review filings, balance cash, and maintain case records in a busy courthouse environment.

The role requires a high school diploma and 3+ years in a related office setting, with capabilities in case management and customer service.

Qualifications

• High school diploma or equivalent.
• At least three years of responsible experience in a moderately complex office setting handling financial, administrative, or legal documents.
• Any combination of education and experience equivalent to three years of experience.

Responsibilities

• Accept and process documents submitted to the court; review for accuracy and completeness.
• Enter information into the case management system and calculate filing fees.
• Process payments for fines, fees, assessments, bail, security, and copies; balance cash drawer and prepare bank deposits.
• Provide case management for civil, probate, small claims, landlord/tenant, juvenile, and dissolution cases.
• Assist the public, litigants, attorneys, agency representatives, judges, and staff in person, by phone, and in writing.
• Conduct personal interviews to obtain household and financial information for program eligibility.
• Review and verify information to determine applicants’ level of needed support; recommend determinations of eligibility.
• Perform data entry, maintain applicant files, and prepare reports and correspondence.
• Process ADA accommodation requests as needed.

Skills

Cash handling

Customer service

Document accuracy

Confidential information handling

Cash receipts

Interpersonal communication

Education

High school diploma or equivalent

Tools

Case management software

Cash register systems

Microsoft Office

Job description

Position Title

Court Operations Associate (Cashier/ACP Clerk)

Initial Posting Date

09/08/2026

Application Deadline

09/21/2026

Agency

Judicial Department

Salary Range

$4,539 - $7,042

Position Type

Employee

Job Description

Interviews: Due to the high volume of applications we receive, it may take several weeks after the application deadline for us to schedule interviews.

Who We Are

Oregon Judicial Department (OJD) serves the public, and the people we serve may be facing challenging life circumstances, high levels of stress, or confusion about their next steps. The work you will do in this role affects members of our community who come to the court to have their cases resolved. We need people who want to impact their communities, value OJD’s efforts to remove barriers to access justice services, and welcome interacting with the public. We are committed to building a diverse, inclusive team and encourage candidates of all backgrounds to apply. We consider relevant work experience, education, and any transferable skills and abilities that may meet our qualifications or the skills and attributes we need for this position. We welcome all candidates who are inspired by our work and mission.

Benefits To You

• We pay 95% to 99% of medical insurance premiums for full-time employees, including mental health coverage.
• 10 paid holidays, 2 floating holidays, 3 personal business days, separate sick and vacation paid leaves (prorated for part-time employees), and other employee benefits such as optional insurances and flexible spending plans.
• OJD will pay you a 5% allowance for bilingual skills (includes ASL) if you can pass a skills test and are assigned to use those skills on the job.
• In this job profile, we offer candidates new to OJD up to the third step of the salary range, depending on experience. You are potentially eligible for a 5% annual increase.

Position Highlights

The Crook County Circuit Court in Prineville, Oregon, is hiring a Cashier/Application Contribution Program Clerk (Court Operations Associate). In this role, you will accept and process documents submitted to the court, review the documents for accuracy and completeness, enter information into our case management system, and calculate the filing fees owed. You will process payments for fines, fees, assessments, bail, security, and copies. You will credit customers’ accounts, generate receipts, balance a cash drawer, and prepare bank deposits and related paperwork. Additionally, you will provide case management for civil, probate, small claims, landlord/tenant, juvenile, and dissolution cases. You will scan documents, verify the quality of scanned images, and enter the images into the electronic record. The support you provide to the public, litigants, attorneys, agency representatives, judges, and court staff will be in person, over the phone, and in writing. As the Application Contribution Program Clerk, you will conduct personal interviews with program applicants to obtain information about their households and finances. You will review and verify this information to determine applicants’ level of needed support. You will recommend determinations of eligibility to the court and appear at contested court hearings related to eligibility for services. You will also perform data entry, maintain applicant files, and prepare statistical information, reports, and correspondence. You will spend part of your time processing requests for accommodations under the Americans with Disabilities Act. Assigned tasks may be changed to accommodate workload and organizational needs.

The application deadline is 11:59 p.m. on the date listed above.

Minimum Qualifications

The qualified candidate must have a high school diploma or equivalent.

At least three (3) or more years of responsible experience in a moderately complex office or business setting involving the processing of financial, administrative, or legal documents.

Any combination of education and experience equivalent to three (3) years of experience that typically supports the knowledge, skills, and abilities for the position.

Special Qualifications

None.

Requested Skills And Attributes

• Experience handling a wide variety of administrative duties, setting workload priorities, responding and adjusting to shifting requirements, and remaining professional and efficient under pressure.
• Experience using a variety of software programs to access and input information and complete various tasks.
• Experience providing customer service to a variety of individuals in challenging circumstances.
• Skill in writing and reviewing documents for accuracy and completeness.
• Experience identifying and safeguarding confidential information.
• Experience handling cash or credit card transactions and generating receipts.

Working Conditions

• This is a full-time position, and the work schedule currently is 8:00 a.m. to 5:00 p.m. Monday through Friday. This position is eligible for overtime compensation for hours worked in excess of 40 per workweek.
• Occasional after-hours or overtime work, including weekends, may be required.
• Occasional travel to the Jefferson County Circuit Court in Madras, including travel during inclement weather.
• Frequent phone and in-person contact with people from diverse backgrounds.
• Frequent phone and in-person contact with people who may be facing challenging life circumstances, highly stressful situations, or trauma, including people who are angry, hostile, confused, or frustrated.
• Possible exposure to hostile/violent situations and to disturbing/hazardous court exhibits.
• Long periods of sitting or standing.
• Regular use of the following equipment: telephone, OJD-assigned computer with multiple monitors, copy machine, fax machine, and scanner.

Criminal Background Check

You will be subject to a criminal background check if you are a finalist. Adverse results are evaluated on a case-by-case basis and may result in disqualification if the circumstances are directly related to the duties and responsibilities of the position.

Reference Checks

By submitting your application to OJD, you consent to reference checks about your qualifications, your workplace performance, and your work product.

United States Employment Eligibility

OJD does not offer visa sponsorships. Within three days of hire, you will be required to complete the U.S. Department of Homeland Security’s I-9 form confirming authorization to work in the United States. OJD will use E-Verify to confirm that you are authorized to work in the United States.

Future Vacancies

This job announcement may be used to fill future vacancies in this class of work.

Age-Based Discrimination

OJD does not request or require your age, date of birth, or attendance or graduation dates from an educational institution during the application process.

Veterans’ or Oregon National Guard Preference

Eligible veterans and current or former servicemembers with the Oregon National Guard who meet the qualifications will be given preference in the recruitment process. To receive preference, veterans and current or former servicemembers with the Oregon National Guard must attach the appropriate documentation after they receive an email in their Workday inbox requesting the information to verify eligibility. The action item, asking for documentation, will arrive after they have submitted their initial application materials. Visit the Oregon job opportunities Veterans, Disabled Veterans & State Servicemembers web page for additional details, information, and resources.

Conduct Expectations

Because of OJD's role in providing justice and upholding the rule of law, employees of the department are required to meet the highest standards of professional conduct and ethics while on the job, and to maintain those same high standards when taking actions in their personal lives that could reflect on the department. As an employee, you will be expected to preserve the confidentiality of information received in the course of OJD employment.

Pay Equity

As an employer, OJD complies with Oregon’s pay equity law. In this job profile, we offer candidates new to OJD up to the third step of the salary range, depending on experience. For more information on pay equity.

Employee Benefits

Access information specific to OJD employee benefits.

Public Service Loan Forgiveness

OJD is an eligible employer for the Public Service Loan Forgiveness program. To learn more about this program, and how to qualify.

Questions and Support

• If you require an alternate format to complete the application process, call 503-986-5930, or TTY: Oregon Relay Service 711 for the hearing impaired. Be prepared to describe the alternate format needed.
• Workday related information and resources are available.
• For questions about a specific OJD job posting, call 503-986-5930 or email [e-mail].

The Oregon Judicial Department embraces equal opportunity and affirmative action. We are committed to building a diverse team that represents a variety of backgrounds, perspectives, and skills. The more inclusive we are, the better our work will be.