Court Front Desk Associate — Records & Payments

Hamilton County Clerk of Courts; Cincinnati (OH); On-site; USD 41,000 - 50,000; Full time

Job summary

Hamilton County Clerk of Courts is seeking a Front Desk Customer Service representative for the 1st shift at the Hamilton County Justice Center in Cincinnati, OH. This role provides direct public assistance, supports legal professionals, and handles case documents with accuracy and discretion.

The position requires robust customer service, data entry skills, and the ability to manage multiple tasks in a fast-paced environment.

Qualifications

• High school diploma or equivalent.
• 1 year of administrative experience.
• 1 year of customer service experience.
• Equivalent combinations of education and experience may be accepted.

Responsibilities

• Provide exceptional customer service to the public and professionals in person and by phone.
• Enter and manage records in the case management system with accuracy.
• Process payments, issue receipts, and balance cash drawers.
• Prepare daily court dockets and maintain schedules.
• Coordinate with law enforcement and attorneys to ensure proper documentation.
• Generate reports for case tracking and audits.

Skills

Customer service

Time management

Multitasking

Data entry

Education

High school diploma

Tools

Case management system

Microsoft Office

Job description

Hamilton County Clerk of Courts is seeking a Front Desk Customer Service representative for the 1st shift at the Hamilton County Justice Center in Cincinnati, OH. This role provides direct public assistance, supports legal professionals, and handles case documents with accuracy and discretion.

The position requires robust customer service, data entry skills, and the ability to manage multiple tasks in a fast-paced environment.