Court Clerk I: Case Processing & Intake

Colorado Judicial Branch; Breckenridge (CO); On-site; USD 46,000 - 67,000; Full time

Job summary

The Colorado Judicial Branch seeks an entry-level Court Clerk to support case processing and customer service at the counter, by phone, and online, with training provided for more advanced duties.

Responsibilities include creating new cases, reviewing forms, accepting payments, and maintaining case documentation in the case management system; high school diploma or GED required, no prior experience necessary.

Qualifications

• Education: High school diploma or GED.
• No prior work experience required.
• No licenses or certifications required.

Responsibilities

• Assists customers with paperwork, answers questions, reviews court forms for completeness, and assigns case numbers.
• Receives and processes incoming correspondence via email, mail, e-filing, and in-person filings, and distribution.
• Directs customers to appropriate services such as legal clinics, self-help information and specialists, Supreme Court and local libraries, the bar association, or family court facilitators.
• Maintains case documentation and updates case management system, including adding case information and documentation to case management system, updating case information, updating contact information, processing bond forfeitures, and entering transcript requests.
• Accepts and processes payments via cash, check, and credit card for court fines, fees, filing fees, and bonds.
• Responds to customer’s inquiries via phone, email, and voice mail. Acts as liaison between division/Judicial Officer and customers, directs parties to correct location and/or divisions, de-escalates situations of stress or conflict, and explains court processes without providing legal advice.

Education

High school diploma or GED

Job description

The Colorado Judicial Branch seeks an entry-level Court Clerk to support case processing and customer service at the counter, by phone, and online, with training provided for more advanced duties.

Responsibilities include creating new cases, reviewing forms, accepting payments, and maintaining case documentation in the case management system; high school diploma or GED required, no prior experience necessary.