Municipal Court Clerk II

City of Bend; Bend (OR); On-site; USD 42,000 - 56,000; Full time

Benefits offered by this job

Health and dental coverage

retirement benefits

Paid leave

Job summary

The City of Bend seeks a Municipal Court Clerk II to manage case files, prepare official documents, and coordinate court calendars. This role requires strong attention to detail, accurate data entry, and high-quality customer service in a fast-paced environment.

You will support judges, law enforcement, attorneys, and defendants, ensuring efficient, transparent, and fair court operations with secure records handling.

Qualifications

• High School Diploma or GED required.
• 1 year of specialized training beyond high school in court procedures, policies, terminology and regulations.
• 3 years of general office and customer service experience and computer experience.
• 1 year of basic accounting or bookkeeping experience.

Responsibilities

• Process court cases and paperwork, ensuring documents are complete and filed correctly.
• Organize court calendar, schedule hearings, trials, and interpreter services.
• Review active case files, update status, and follow up on missing information.
• Provide high level customer service at the counter and on the phone.
• Handle payments including fines, fees, bonds, and penalties; ensure accurate balancing.

Skills

Customer service

Attention to detail

Organizational skills

Communication

Data entry

Cash handling

Education

High School Diploma or GED

Tools

Court databases

Microsoft Office

Job description

The City of Bend is accepting applications for one (1) regular, full-time Municipal Court Clerk II. This is an hourly, non-exempt (overtime eligible) position represented by the City of Bend Employee Association (COBEA). The City may use this job posting to create an eligibility list for future hiring purposes. Please review the entire job posting, including the application requirements at the end.

The Municipal Court Clerk II plays a vital role in keeping the City of Bend’s justice system running smoothly and accurately. The position is at the center of court activity by managing case files, preparing official documents, coordinating court calendars, and helping community members understand their next steps. This is a great opportunity for someone who enjoys structure, detail, and being the steady, knowledgeable presence that both the public and court staff rely on. Whether checking in defendants and attorneys, processing payments, or ensuring documents are complete and secure, this position is all about maintaining the integrity of the court’s work.

This is an exciting time to join the Municipal Court team. With ongoing growth in court functions and improvements in customer service processes and interdepartmental coordination, the Clerk will have opportunities to help streamline workflows and strengthen how the court serves the community. The role offers meaningful, people focused work with every interaction, every case, and every decision contributes to fairness, accuracy, and accessibility. For someone who values public service and thrives in a fast-paced, continuous change where no two days look the same, this position offers both stability and purpose.

As part of the Municipal Court, the Clerk is essential to the City’s broader mission of providing efficient, transparent, and community-centered services. The work directly supports judges, law enforcement, attorneys, and defendants, making it a key connector within the City’s operations. Someone stepping into this role will not only build strong technical and administrative skills but also become part of a team dedicated to upholding trust and accountability in local government.

Classification Framework: Municipal Court Clerk II

The following duties are a sample of major duties performed in the role and not intended to be an exhaustive list.

• Process court cases and paperwork, making sure all documents are complete, accurate, and filed correctly.
• Organize the court calendar and help schedule hearings, trials, and interpreter services.
• Review active case files to track what’s needed, send letters, update case status, and follow up on missing information.
• Provide high level customer service at the counter and on the phone by answering questions, explaining court procedures, and checking in those appearing for court.
• Handle payments like fines, fees, bonds, and penalties, and make sure all money is counted, recorded, and balanced correctly.
• Enter information into court databases and update records for accuracy.
• Prepare and send information to agencies like the DMV when required for suspensions, abstracts, or case updates.
• Manage daily office tasks such as filing, scanning, copying, distributing mail, and answering calls.
• Use good judgment to handle difficult or emotional situations with the public while keeping safety and professionalism in mind.
• Maintain the security and confidentiality of all court records and follow all laws, rules, and procedures related to court operations.

We’re looking for someone who can provide high-level customer service in a fast-paced professional environment. The ideal candidate will have a high attention to detail and be able to stay organized, while managing both people interactions and administrative work simultaneously.

Working knowledge of:

• Customer service principles;
• Modern office principles and practices;
• Mathematical concepts;
• Bookkeeping principles and practices;
• Database management principles;
• English usage, spelling, grammar, and punctuation;
• Records maintenance principles;
• Filing systems;
• Applicable court terminology;
• Applicable local, state and federal laws, rules, and regulations;
• Cash handling procedures.

Skill in:

• Providing customer service;
• Prioritizing and organizing work;
• Using computers and related software applications;
• Handling cash;
• Managing conflict;
• Implementing sound decision making;
• Implementing sound judgment;
• Researching account discrepancies;
• Keyboarding;
• Maintaining files, records, databases, and other related systems;
• Applying local, state and federal laws, rules and regulations;
• Performing mathematical calculations;
• Communication, interpersonal skills as applied to interaction with coworkers, supervisor, the general public, etc. sufficient to exchange or convey information and to receive work direction.

Candidates who meet the listed minimum qualifications, including an equivalent combination of education and experience will be considered for an interview. Please ensure your application includes information about your education, relevant paid and unpaid work experience, and applicable licenses and certificates. Please avoid referencing your resume in the job duties section of the application.

Minimum Qualifications

• High School Diploma or equivalent (G.E.D); AND
• One (1) year of specialized or technical training beyond high school in basic court procedures, policies, terminology and regulations; AND
• Three (3) years of general office and customer service experience and computer experience.
• One (1) year of basic accounting or bookkeeping experience; OR
• An equivalent combination of education and experience sufficient to successfully perform the essential duties of the job such as those listed above.

Licensing Requirements

• Obtain a Criminal Justice Information Services (CJIS) certification within three (3) weeks of hire.
• Obtain a Law Enforcement Data System (LEDs) certification within three (3) months of hire.

Physical Requirements

• Positions in this class typically require: reaching, standing, walking, typing, grasping, talking, hearing, seeing and repetitive motions.
• May exert up to 20 pounds of force occasionally, and/or up to 10 pounds of force frequently, and/or negligible amount of force constantly to move objects. If the use of arm and/or leg controls requires exertion of forces greater than that for Sedentary Work and the worker sits most of the time, the job is rated for Light Work.
• Incumbents may be subjected to noises, environmental disturbances and customers who are hostile, threatening and volatile.

Application Deadline

Applications must be received by October 26, 12:00 PM (noon) Pacific Time to be considered for this selection process. However, the position will remain open until filled.

Veterans’ Preference

Applications seeking Veteran’s Preference as a qualified veteran or disabled veteran must attach appropriate documentation to their application. For more information.

Equity Statement

The City of Bend remains committed to building a workforce that advances diversity and inclusion within our community and all we do. We recognize that not everyone starts from the same place, and that gender, race, ability, sexual orientation, and other identities face different barriers. We welcome applicants from all backgrounds and are dedicated to creating an inclusive, safe, and respectful workplace where employees can thrive without these barriers. A more extended version of the City of Bend’s Organizational Equity Statement is available upon request.

Benefits

The City of Bend offers an excellent competitive benefits package for Employees and Dependents for health and dental coverage, retirement benefits, and a robust paid leave program. Details are available on the benefits tab of the job posting.

Starting Compensation

Starting compensation is determined based on a pay equity analysis considering the candidate’s education, applicable work experience, and internal equity. Please include all relevant information on your application.