Court Clerk Assistant Bilingual (Austin Municipal Court)

City of Austin; Austin (TX); On-site; USD 30,000 - 36,000; Full time

Job summary

City of Austin seeks a Court Clerk Assistant - Bilingual to support the Municipal Court with a wide range of case management tasks. You will work under supervision alongside judges, prosecutors, and court staff to help cases progress smoothly.

The role requires bilingual English/Spanish abilities, strong customer service and data-entry skills, and the capacity to handle confidential information in a dynamic court setting. This is an on-site position at the Austin Municipal Court facility.

Qualifications

• Bilingual English/Spanish and pass pre-employment assessment.
• Graduation from an accredited high school or equivalent with related experience or an associate degree with related experience.
• Ability to work with court processes and scheduling.

Responsibilities

• Respond to customers regarding legal options to satisfy cases.
• Update case files in the Court's case management system.
• Apply payments, balance cash drawers, and prepare deposits.
• Review financial information and negotiate payment plans with customers.
• Coordinate hearings and docket appearances with prosecutors and police.
• Prepare official court documents and subpoenas; transfer cases when needed.
• Research defendants' contact information to facilitate compliance.
• Assist judge in courtroom and monitor juror needs.

Skills

Bilingual English/Spanish

Customer service

Multitasking

Computer skills

Communication

Problem solving

Discretion

Education

High school diploma or equivalent + 4 years related experience

Associate degree + 2 years related experience

Tools

Word

Database systems

Excel

Job description

About This Position

Who are we? The Municipal Court is the judicial branch of local government, the City of Austin. The court decides the lowest level criminal offenses in the state of Texas, including traffic, city ordinance, juvenile, and disabled parking. Court services are handled both onsite and online, or by telephone, email, and mail.

Job Description

Court Clerk Assistant - Bilingual

Purpose

Under general supervision, this position works in conjunction with other Court personnel, judges, and prosecutors to perform a wide variety of court case management functions.

Duties, Functions and Responsibilities

Essential duties and functions, pursuant to the Americans with Disabilities Act, may include the following. Other related duties may be assigned.

• Responds to customers regarding legal options to satisfy cases, including fines, trials or hearings, driver safety, deferred dispositions, warrants, extensions, jail bond outs, posting of bonds, filing motions, and others as appropriate to criminal and administrative case types.
• Updates case files in the Court's case management system as contact is made with customers, judges, prosecutors, defense attorneys, witnesses, and others.
• Applies payments as appropriate, balances cash drawers, and prepares deposits of considerable amounts of money daily.
• Reviews financial information and applications to negotiate with customers to set-up payment plans to include weekly monitoring.
• Coordinates with prosecutors and police officers about their availability to schedule hearings, trials, and appearances on dockets.
• Prepares official court documents to prepare for court cases.
• Prepares cases for transfer to other courts as appropriate.
• Contacts defendants, prosecutors, defense attorneys, officers, and others regarding court appearances and non-compliance issues.
• Researches names, addresses, and telephone numbers of defendants using various databases to facilitate contact and case compliance.
• Assists judge in courtroom, monitors and attends to juror needs, coordinates courtroom activity (including maintaining order).
• Generates complaints (official charging instruments), prepares summons and subpoenas, and prepares paperwork such as defendant histories for use at appearance docket.
• Monitors cases for compliance, processes cases in accordance with legal requirements, and prepares documentation for judges and prosecutors, including warrant of arrest.
• Compiles data/information, tracks and monitors for performance measures and/or reports.
• Investigates and recommends resolution of procedural and operational problems.

Responsibilities - Supervisor and/or Leadership Exercised

• None.

Knowledge, Skills, and Abilities

Must possess required knowledge, skills, abilities, and experience and be able to explain and demonstrate, with or without reasonable accommodations, that the essential functions of the job can be performed.

• Knowledge of appropriate laws, policies, or procedures dependent on circumstances.
• Knowledge of court proceedings.
• Knowledge of City practices, policies, and procedures.
• Skill in oral and written communication.
• Skill in handling multiple tasks and prioritizing.
• Skill in using computers and related software.
• Skill in data analysis and problem solving.
• Ability to handle hostile or difficult customers.
• Ability to retain knowledge of historical laws and procedures.
• bility to perform basic mathematical calculations.
• Ability to use document scanners and related software applications.
• Ability to communicate effectively with diverse groups of individuals utilizing tact and diplomacy.
• Ability to establish and maintain good working relationships with other City employees and the public.
• Ability to exercise discretion in confidential matters.

Minimum Qualifications

• Graduation from an accredited high school or equivalent, plus four (4) years of related experience OR graduation with an associate degree from an accredited college or university, plus two (2) years of related experience.
• Must be bilingual (English/Spanish) and pass pre-employment assessment.

Licenses and Certifications Required

• None.

Preferred Qualifications

• Experience handling monetary transactions (cash, credit card, checks, money orders, etc.).
• Experience performing multiple tasks using multiple computer programs (such as: Word, Database systems and Excel).

Notes to Candidate

Additional Information

Skills assessments may be used to determine selection for interview process after initial applicant review.

Please note

The Austin Municipal Court does not provide sponsorship for employment authorization.

Department

Austin Municipal Court

Location

6800 Burleson Road, Building 310, Suite 175, Austin TX 78744

Pay Range

$22.63-$25.46 per hour

Days and Hours

• Please note schedule may include days, evenings, nights, weekends and/or holidays. Austin Municipal Court is a 24 hour, 7 days per week business operation. Schedule/location may change based upon business needs.

CBI

If selected as top candidate for this position you must pass a Criminal Justice Information Systems (CJIS) fingerprint-based background check to be hired and maintain CJISeligibility. Due toCJISrequirements related to system access, the following will result in being disqualified for this position: Felony Convictions, Felony Deferred Adjudication, Class A & B Misdemeanor Deferred Adjudication, Class B Misdemeanor Convictions, an Open Arrest for Any Criminal Offense (Felony or Misdemeanor), and Family Violence Convictions. Working with the City of Austin provides a number of health and welfare benefits such as low-cost medical, dental, vision, paid leave time, a highly competitive retirement plan, training opportunities and more. Please click HERE for more information. This position is eligible for Public Service Loan Forgiveness (PSF) Program. This program is a federal program that is intended to encourage individuals to work in public service by forgiving the balance of their federal student loans.

Critical Employee Designation

This position has been designated as a Critical Employee position. Critical Employees are considered necessary and vital and support activities that impact City or department operations. This work can be done while at a designated work site or while working at an alternate work location. Critical employees who are able to work at an alternative work location are required to do so. Schedules may be modified and employees may be reassigned to another area during extraordinary situations or emergency conditions to provide essential services.

Important Note to Applicants

Please be aware that the Job Posting Close Date reflects the final day to apply, but the posting will close at 11:59 PM the day before the date listed. All application steps, including attachments and submission, must be fully completed before that time.

JOIN THE CITY OF AUSTIN TEAM

At the City of Austin, we are more than just an employer—we are a vibrant community dedicated to shaping one of the nation's most dynamic and innovative cities. As we strive to fulfill our commitment as public servants, it is important that we ground our efforts in a set of guiding principles - Empathy, Ethics, Excellence, Engagement, and Equity - that anchor our delivery of services that significantly impact the lives of Austinites. Joining the City of Austin means embarking on a purposeful career, contributing to the community, and being part of a forward-thinking organization that values every employee.

What Makes the City of Austin Special?

• Make a Difference: Join a team driving meaningful change in one of the fastest-growing cities in the nation.

• Value and Innovation: Work in an environment where employees are valued, and innovation thrives.

• Competitive Benefits: Enjoy a comprehensive compensation package that includes generous leave, work-life balance programs, and extensive benefits.

• Retirement Security: Plan for the future with the City of Austin Employees' Retirement System.

• Sustainable Transportation Options: Commute easily with access to public transit and bike-friendly infrastructure.

• Focus on Wellness: Stay healthy through wellness programs, on-site fitness centers, and mental health support.

• Career Growth: Advance your skills and expertise with professional development and leadership opportunities.

• Modern Workspaces: Work in innovative and sustainable environments that foster collaboration and inspiration.

By joining us, you become part of a community that values its people and is committed to making Austin the most thriving and resilient city in the country.

EEO Statement for City of Austin

The City of Austin will not discriminate against any applicant or employee based on race, creed, color, national origin, sex, gender identity, age, religion, veteran status, disability, or sexual orientation. In addition, the City will not discriminate in employment decisions on the basis of an individual's AIDS, AIDS Related Complex, or HIV status; nor will the City discriminate against individuals who are perceived to be at risk of HIV infection, or who associate with individuals who are believed to be at risk.

City of Austin is committed to compliance with the Americans with Disabilities Act. If you require reasonable accommodation during the application process or have a question regarding an essential job function, please call [phone] or Texas Relay by dialing 7-1-1.