Court Clerk

City of Glendale AZ; Glendale (AZ); On-site; USD 44,000 - 68,000; Full time

Job summary

Join a dynamic team at the Glendale City Court, where you will play a pivotal role in supporting judicial processes and providing excellent customer service. This position involves preparing legal documents, assisting judges and attorneys, and managing case files, all while ensuring compliance with legal requirements. As part of a dedicated team, you will engage with a diverse community and contribute to the fair and just resolution of cases. With a competitive salary and generous benefits, this role offers an exciting opportunity to grow your career in the heart of Glendale, a vibrant city known for its entertainment and community spirit.

Benefits

Generous benefits package

Retirement plan with ASRS

Paid holiday leave

Vacation and sick leave

Flexible scheduling

Qualifications

• Two years of college education or equivalent experience in court or customer service.
• Knowledge of Arizona court system and legal terminology is essential.

Responsibilities

• Prepares and processes legal cases and assists judges and attorneys.
• Handles customer service needs at the information counter.

Skills

Customer Service

Cash Handling

File Management

Legal Terminology

Mathematics

Education

Two years of college education

Experience in court clerk or criminal justice

Tools

AJACS software

MS Excel

MS Word

MS Outlook

Job description

About Us:

The Glendale City Court is the Judicial Branch of the Glendale City Government and is also part of the Arizona Judicial System. The Glendale City Court adjudicates criminal misdemeanors, City Code violations, and certain juvenile offenses committed in the City of Glendale. In cases of domestic violence and harassment, the Court issues protective orders. The Court has the authority to issue search warrants for misdemeanors and felonies. The Glendale City Court's mission is to provide an independent and accessible City Court, that maintains a high degree of public trust and public confidence, by addressing cases and providing prompt, fair, and just resolution in a professional, efficient, and courteous manner.

The Role:

Performs judicial and legal support, administrative, clerical, financial, cash handling, and customer service functions in one or more areas of the court.

Salary:

This position is:

1. FLSA non exempt, and will earn overtime for any hours worked over 40 in a week.
2. A Grade 311 with an annual salary between $44,850 - $67,275.

Benefits:

The City of Glendale offers a generous benefits package with competitive rates that become effective on the 1st of the month following 30 days of employment. You can review the FY25 Benefits Guide or visit the City of Glendale’s Benefits page for more information.

Holiday, Vacation, and Sick Leave:

Regular status positions offer:

• The City of Glendale observes 10.5 holidays per year, and full-time employees are also granted an additional 12 hours of holiday special leave to celebrate their cultural or religious holidays throughout the calendar year.
• Vacation leave accrues at:
• 5.33 hours per pay period (138 hours/17.25 days per year)
• Increases to 6.12 hours after 5 years
• Then caps out at 7.6 hours after 10 years of service.
• Sick leave accrues at 4.4 hours per pay period (114 hours/14.25 days per year).

* Days per year estimates are based on an 8-hour work day.

Retirement:

This position participates in the Arizona State Retirement System (ASRS).

The current contribution rate is 12.27%. Contributions are mandatory, and are collected each pay period.

Why Choose Glendale:

The City of Glendale is the West Valley’s entertainment nexus; whether it’s attending a world-class sporting event at StateFarm Stadium, enjoying a concert at Desert Diamond Arena, or shopping and dining at the Westgate Entertainment District, as a City of Glendale employee, you'll be right in the middle of it all! Glendale is centrally located within the west valley and has convenient access to the 101, 303, US 60, and I-10 freeways. With development happening all around the city, you will notice new homes and businesses being constructed frequently.

At the City of Glendale you'll have the opportunity to interact and engage with a highly diverse, dedicated, and skilled group of professionals. It is one of the best places to work, to grow your career, skills, and advance your future.

Key Responsibilities:

1. Prepares and processes cases such as misdemeanor, civil traffic, parking violations, and other civil matters in compliance with legal requirements and procedures.
2. Performs tasks such as preparing and canceling warrants and summonses. Reports convictions to other agencies.
3. Assists judges, attorneys and defendants in the courtroom, preparing handwritten motions, orders, and sentencing documents for the court record.
4. Assists public at information counter and on the telephone, resolving various levels of customer service needs.
5. Enters, edits, and retrieves data utilizing court-specific computer software.
6. Performs file management functions including alphabetical and numerical case filing, creating new case files, tracking case files, matching documents to case files, and researching record requests.
7. Audits and verifies court-specific software data against case files for discrepancies and takes corrective action.
8. Reviews court case files for accuracy and completeness, determines next appropriate action and forwards files for proper handling.
9. Monitors cases for compliance with court orders including restitution, jail time, defensive driving school attendance, counseling, and community service.
10. Collects, posts, and balances fines, fees, and bonds. Reconciles daily cash transactions using court-specific computer software and Microsoft Excel.
11. Sorts and separates internal, external, and hand delivered correspondence and case documents.
12. Effectively interacts with prisoners, defendants, and victims of crime in potentially volatile situations.
13. Performs other related duties as assigned.

Minimum Requirements:

Two (2) years of college education or two (2) years of experience in one or more of the following areas: court clerk, customer service, cashiering, file management, and/or criminal justice.

Any equivalent combination of education, training and experience that provides the required knowledge, skills and abilities is qualifying. One year of relevant experience may be substituted for each year of required education.

Knowledge of:

• City Code, Arizona court system, Arizona Revised Statutes, Arizona Rules of Civil and Criminal Procedures, and legal terminology
• AJACS software experience

Skill in:

• Use of personal computer, MS Windows, MS Excel, MS Word, MS Outlook and court-specific software and computer systems
• Effective interpersonal relations with internal and external customers
• Word-processing and spreadsheets to create letters, forms and reports
• Mathematics including addition, subtraction, multiplication, division and percentages

Ability to:

• Make independent decisions following established procedures, manuals, and codes
• Follow written and oral instructions
• Read, understand, and accurately complete legal forms and documents
• Interpret and follow complex rules, regulations and procedures
• Apply legal terminology pertinent to court activities and procedures
• Provide quality customer service and handle difficult public contact situations
• Communicate effectively verbally and in writing
• Establish effective working relationships with City staff and the general public
• Operate office equipment including personal computer, copier, fax and courtroom tape recorders
• Work varied hours utilizing flex scheduling

Success Factor Classification Level - Foundational

To view the success factor definitions please click here. (If needed, click here to download PDF reader).

This position description does not constitute an employment agreement between the employer and employee and is subject to change by the employer as the needs of the employer and requirements of the position change.

Stand, sit, reach, bend, stoop, stretch, kneel, twist and turn the body and adapt and move between workstations and job tasks repeatedly during a single shift. Office setting.