Court Case & Records Specialist

Pima County; Tucson (AZ); On-site; USD 26,000 - 34,000; Full time

Job summary

Pima County's Green Valley Justice Court seeks a detail-oriented Court Case Management Generalist to support civil and criminal case processes, intake, and payments, with strong customer service skills.

Spanish bilingual preferred; high school diploma and 2 years of office experience required; familiarity with case management software and public-facing duties is important for success in a fast-paced justice environment.

Qualifications

• High school diploma or equivalent with 2 years of customer service/office experience or another approved combination.
• Experience with confidential information in a legal/government setting is a plus.
• Bilingual English/Spanish is preferred and helpful for public interactions.

Responsibilities

• Provide customer service by phone and in person; explain court procedures, fees, and case status.
• Review files for accuracy to determine next actions.
• Process payments; update databases; issue receipts; balance daily cash.

Skills

Customer service

Office experience

Bilingual English/Spanish

Education

High school diploma or equivalent

Tools

Case management system

Job description

Pima County's Green Valley Justice Court seeks a detail-oriented Court Case Management Generalist to support civil and criminal case processes, intake, and payments, with strong customer service skills.

Spanish bilingual preferred; high school diploma and 2 years of office experience required; familiarity with case management software and public-facing duties is important for success in a fast-paced justice environment.