Court Case Manager 1 (41-4059) Fairbanks Probate

Alaska Court System; Fairbanks (AK); On-site; USD 45,000 - 55,000; Full time

Benefits offered by this job

Medical & dental

Vision (optional)

Life insurance

PERS & SBS

Job summary

The Alaska Court System's Fairbanks Probate Division seeks a dependable Court Case Manager 1 to handle probate and related dockets. Responsibilities include reviewing petitions, processing orders, docketing events, and managing a cash drawer for filing fees in CourtView.

This full-time role requires accuracy, calm under pressure, and strong customer service in diverse situations. Applicants should have a high school diploma or GED and at least one year of office clerical experience, with

Qualifications

• High school diploma or GED plus one year of office clerical experience.
• Substitutions available: more clerical work, college credits, or vocational training may meet qualifications.

Responsibilities

• Manage probate and domestic violence/stalking case types from start to finish.
• Review petitions for rule compliance and action on pleadings.
• Docket orders, schedule events, and update parties in CourtView.
• Handle a cash drawer for filing fees and other transactions.
• Cross-train with DV and children’s desk duties and provide coverage when needed.

Skills

Customer service

Cash handling

Multi-tasking

Attention to detail

Communication

Education

High school diploma or GED

Tools

CourtView

Job description

Job Description

The Fairbanks Probate Division of the Alaska Court System (ACS) is seeking a highly dependable individual to become a Court Case Manager 1 (salary range 10). This position requires a high attention to accuracy and detail and the ability to work calmly and efficiently in a fast-paced work environment and will also provide backup support for other departmental functions as needed.

* Employees transferring from another State of Alaska agency or applicants with prior legal work experience or education in the legal field may receive consideration for advance step placement.

* Employees working in this job classification will be considered for annual salary increases upon successful completion of a 1-year probationary period. This job classification will promote to salary range 11 after successful completion of three years of service with the court.

The Position

This position is responsible for case management of probate and domestic violence/stalking case types in their entirety. Probate case types include: estates, guardianship/conservatorship, adoption, minor settlement, mental and alcohol commitment, trust, wills. This position assists customers in extreme distress, incapacitation, or cultural diversity, requiring superior listening and communication skills to elicit information from customers.

In this role, you will review submitted petitions for rule compliance, review and determine appropriate action for incoming case pleadings, recognize and handle documents requiring priority action, process and distribute orders and notices, docket orders, schedule events, update parties, and track files for follow-up on mandatory and ordered events in CourtView. Additionally, you will manage an individual cash drawer to accept payments for filing fees and other transactions. This position will cross-train with domestic violence and children's desk duties and provide coverage when needed.

The ideal applicant will possess the following knowledge, skills, and abilities. Please detail these in the required cover letter.

• Experience or knowledge of legal procedures.
• Experience in providing excellent customer service, both in person and over the telephone.
• Experience with cash handling.
• Experience with multi-tasking and working with numerous interruptions without losing track of each assignment.
• Experience in applying rules and regulations to processing documents and providing information to the public.
• Ability to handle stressful and sometimes hostile situations with tact and diplomacy.
• Ability to uphold and follow rules and procedures regarding the use and disclosure of confidential information.

The working environment you can expect

The Fairbanks Trial Court is located in the beautiful Rabinowitz Courthouse at 101 Lacey Street in Downtown Fairbanks. Our building is located next to Golden Heart Plaza, the Alaska Siberia World War II Memorial, several bike paths, and the Chena River. Our professional, collegial team takes immense pride in public service. The workplace culture is supportive, team-centered, and mission-orientated to foster fairness and respect.

The Work Hours

Full‑time court employees are currently scheduled to work 37.5 hours per week. The work hours for this position are Monday – Friday, 8:00 a.m. to 4:30 p.m. with a one‑hour lunch break.

Exceptional Benefits for Full-Time Employees

• 12 paid holidays, medical, dental, and optional vision coverage, and employer‑paid life insurance.
• Employees are enrolled in the Public Employees Retirement System (PERS) and the Alaska Supplemental Annuity Plan (SBS), with access to the Alaska Deferred Compensation Plan.

Personal leave

is accrued for vacation, illness, or personal needs.

Enjoy peace of mind and long‑term security while serving your community.

See http://doa.alaska.gov/drb/index.html for additional information.

For more information on the Alaska Court System, please visit:

http://www.courts.alaska.gov

For information about what state courts do, please watch the following short video:

VIDEO: The who, what, when, where and how of state courts

The Alaska Court System is an EEO employer and proudly promotes diversity.

Minimum Qualifications

Graduation from high school or completion of a General Education Development (GED) certificate AND one year of office clerical experience.

Substitution:

Additional office clerical work experience will substitute for the high school diploma or GED certificate on a month-for-month basis.

Completion of 36 semester credit hours or 48 quarter credit hours of coursework from an accredited college will substitute for the year of required office clerical experience.

Completion of an appropriate vocational training course of study such as legal secretary, paralegal, or office skills will substitute for the required office clerical experience on a month-for-month basis.

Additional Required Information

This applies to your application submission.

Documents to beAttached to the Application(REQUIRED):

Post-secondary transcripts, if using education to meet minimum qualifications.

Copies of your two (2) most recent performance evaluations, if available,

and/or

two (2) letters of recommendation.

A list of three (3) professional references

who have had

supervisory authority over you

along with their daytime contact phone numbers

and

email addresses.

LEGAL EMPLOYMENT

The State’s online recruitment system, Workplace Alaska, requires applicants to certify that they have a legal right to accept employment in the United States. It is the responsibility of the employee to maintain the appropriate documentation to accept or continue legal employment.

The Alaska Court System does not sponsor visas.

WORK EXPERIENCE

If using work experience not already documented in your application, provide the employer’s name, your job title, dates of employment and whether full or part‑time. Applications will be reviewed to determine if the responses are supported and Minimum Qualifications are clearly met. If they are not, the applicant will not advance to the interview and selection phase of the recruitment.

EDUCATION

If post‑secondary education is required to meet the Minimum Qualifications, you must fill in the Education and Training section of the application. If you have not obtained a degree, please indicate the number of credit hours earned in the Degree Obtained field. Copies of transcripts are required to verify educational credentials used to meet or support the minimum qualifications for the position and are required with each application.

SPECIAL INSTRUCTIONS FOR FOREIGN EDUCATION

Education completed in foreign colleges or universities may be used to meet the minimum qualifications listed above. If utilizing this education, you must show that the education credentials have been submitted to a private organization that specializes in the interpretation of foreign educational credentials and that such education has been deemed to be at least equivalent to that gained in conventional U.S. education programs; or an accredited U.S. post‑secondary institution reports the other institution as one whose transcript is given full value, or full value is given in subject areas applicable to the curricula at the post‑secondary institution. It is your responsibility to provide such evidence when applying.

SELECTION PROCEDURE

Applicants will be required to meet the Minimum Qualifications as outlined above. Unfortunately, we cannot always interview all applicants. If your application is considered “not qualified,” you will be sent a notice within two weeks after the closing date for this recruitment. If you believe your application was improperly disqualified, you may appeal this decision to the Human Resources Director at 820 West 4th Avenue, Anchorage, AK 99501-2005 within five workdays from the date the notice is mailed to you. Qualified applications will be forwarded to the hiring supervisor

.

MULTIPLE VACANCIES NOTICE

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