Course Support 2

Amentum company; Hanover (MD); On-site; USD 95,000 - 125,000; Full time

Job summary

Amentum seeks a senior instructor to deliver and support classified courses, ensuring consistent execution and adherence to established classroom and lab procedures. You will resolve moderately complex student and lab issues, coordinate with cross-functional teams, and help maintain current, government-approved content.

The role requires experience in instructor-led environments, ability to provide actionable feedback based on student performance, and strict adherence to assessment integrity.

Responsibilities

• Lead instructor for assigned offerings when directed; assist with standardizing delivery and ensuring consistent application of classroom/lab procedures across instructors.
• Deliver instruction requiring advanced tradecraft judgment and explanation of rationale/operational risk considerations, without providing prohibited solution paths or disallowed assessment assistance.
• Troubleshoot and resolve moderately complex student and lab/exercise issues; coordinate cross-team escalation (LMS/SA/Network/QA) and document actions taken and outcomes in Government-approved tracking systems.
• Support review of grading/assessment behaviors (manual and/or automated where applicable); identify recurring issues, provide reproducible evidence, and support validation of fixes/regressions.
• Maintain familiarity with course maps and schedules for assigned areas; provide updates/inputs as directed and coordinate with CM and course development personnel to remain aligned to current approved baselines.
• Perform basic trend review of student performance and feedback; identify recurring learner problem areas and recommend courseware/lab clarifications consistent with SOW expectations.

Job description

Purpose and Impact:

Provides senior instructor delivery and course support for classified courses as described in the SOW. Serves as an experienced instructor for assigned offerings and supports consistent course execution by applying established classroom/lab procedures, assisting with course preparation/closeout activities, and 'resolving moderately complex student and lab workflow issues within authorized instructor permissions. Coordinates with Content. Developers, Instructional Designers, Configuration Management

CMS Administrators, System Administrators, Network support, QA] Test, and security personnel by documenting issues, providing reproducible details, and supporting validation of fixes to maintain course delivery readiness and ensure operational use of only current. Government-approved content. Provides actionable feedback based on student performance observations and after-action inputs while protecting assessment integrity and avoiding disclosure of test material in any form. Does not perform LMS administration infrastructure modifications, or software changes outside authorized privileges; such issues are documented and escalated through Government approved channels.

Work Schedule: The coursesbeing supported are active from 0700-1800 M-F. Contract core hours are 1000-1400.

Essential Responsibilities:

• Serve as lead instructor for assigned offerings when directed; assist with standardizing delivery approach and ensuring consistent application of classroom/lab procedures across instructors.
• Deliver instruction requiring advanced tradecraft judgment and explanation of rationale/operational risk considerations, without providing prohibited solution paths or disallowed assessment assistance.
• Troubleshoot and resolve moderately complex student and lab/exercise issues; coordinate cross-team escalation (LMS/SA/Network/QA) and document actions taken and outcomes in Government-approved tracking systems.
• Support review of grading/assessment behaviors (manual and/or automated where applicable); identify recurring issues, provide reproducible evidence, and support validation of fixes/regressions.
• Maintain familiarity with course maps and schedules for assigned areas; provide updates/inputs as directed and coordinate with CM and course development personnel to remain aligned to current approved baselines.
• Perform basic trend review of student performance and feedback; identify recurring learner problem areas and recommend courseware/lab clarifications consistent with SOW expectations.