Courier Supervisor

001 University of Rochester; United States; On-site; USD 32,000 - 45,000; Full time

Job summary

The University of Rochester in Rochester, NY seeks a Logistics Supervisor to oversee daily delivery operations and direct staff, ensuring timely, compliant shipments. This full-time role supports a large campus operation with complex routes and diverse personnel.

Ideal candidates have an associate degree in logistics or related field and at least two years of supervisory experience; a CDL license is preferred. Compensation is within a defined hourly range and includes full-time benefits.

Qualifications

• Associate's degree in logistics, engineering or business and 2 years of supervisory experience required.
• CDL license preferred.
• Experience in coordinating deliveries, staff scheduling and performance management.

Responsibilities

• Operates heavy trucks or similar vehicles to pick up and deliver products, supplies and equipment.
• Directs staff and ensures timely, accurate deliveries.
• Maintains records, analyzes delivery movements and compliance with policies.
• Provides guidance to others with less experience.

Skills

Supervisory experience

Staff management

Logistics coordination

Communication skills

Education

Associate's degree in logistics, engineering or business

Job description

As a community, the University of Rochester is defined by a deep commitment to Meliora - Ever Better. Embedded in that ideal are the values we share: equity, leadership, integrity, openness, respect, and accountability. Together, we will set the highest standards for how we treat each other to ensure our community is welcoming to all and is a place where all can thrive.

Job Location (Full Address): 271 East River Rd, Rochester, New York, United States of America, 14623 Opening: Worker Subtype: Regular Time Type: Full time Scheduled Weekly Hours: 40 Department: 100085 Mail-Fac & Services Work Shift: UR - Day (United States of America) Range: UR URG 107 H Compensation Range: $23.27 - $32.60 The referenced pay range represents the minimum and maximum compensation for this job. Individual annual salaries/hourly rates will be set within the job's compensation range, and will be determined by considering factors including, but not limited to, market data, education, experience, qualifications, expertise of the individual, and internal equity considerations.

Responsibilities

Operates heavy trucks or similar vehicles to pick up and deliver products, supplies and equipment to and from organization, supplier and customer sites. Actions may involve complex pickups and deliveries, e.g., night deliveries, international travel, transport of dangerous and hazardous products. Provides guidance to others with less experience.

ESSENTIAL FUNCTIONS

Distributes daily work assignments, directs staff, including full-time, student, and temporary workers, manages performance expectations, ensures compliance with policies and regulations, approves leave and overtime, and assumes departmental responsibility. Performs operational duties, tracks delivery movements, monitors routes and on-demand requests, ensures correct deliveries, consults with departments for scheduling, prioritizing deliveries, and manages records. Monitors vehicle regulations and procedures, oversees vehicle utilization and maintenance, researches vehicle purchases, and ensures contingency plans. Addresses customer and staff inquiries, implements solutions, maintains rapport with departments to prevent delivery delays, and provides status updates. Ensures deliveries meet customer and department standards and enforces quality control processes. Maintains a safe environment, ensures proper equipment use and certifications, updates disaster recovery plans, trains new hires, and monitors staff certifications. Prepares routine and special reports, analyzes production and human resource data for efficiency, manages financial records, and reviews courier requisitions. Other duties as assigned.

MINIMUM EDUCATION & EXPERIENCE

Associate's degree in logistics, engineering or business and 2 years of supervisory experience required Or equivalent combination of education and experience

LICENSES AND CERTIFICATIONS

CDL License preferred

The University of Rochester is committed to fostering, cultivating, and preserving an inclusive and welcoming culture to advance the University’s Mission to Learn, Discover, Heal, Create – and Make the World Ever Better. In support of our values and those of our society, the University is committed to not discriminating on the basis of age, color, disability, ethnicity, gender identity or expression, genetic information, marital status, military/veteran status, national origin, race, religion, creed, sex, sexual orientation, citizenship status, or any other characteristic protected by federal, state, or local law (Protected Characteristics). This commitment extends to non-discrimination in the administration of our policies, admissions, employment, access, and recruitment of candidates, for all persons consistent with our values and based on applicable law.

Learn. Discover. Heal. Create.

Located in western New York, Rochester is our namesake and our home. One of the world’s leading research universities, Rochester has a long tradition of breaking boundaries—always pushing and questioning, learning and unlearning. We transform ideas into enterprises that create value and make the world ever better. If you’re looking for a career in higher education or health care, the University of Rochester may offer the perfect opportunity for your background and goals. At the University of Rochester, we are committed to fostering, cultivating, and preserving an inclusive and welcoming culture and are united by a strong commitment to be ever better—Meliora. It is an ideal that informs our shared mission to ensure all members of our community feel safe, respected, included, and valued.